Cloud & Computing

The ransomware group Royal sent an extortion letter to Tucson Unified School District earlier this week following a successful cyber attack. Teachers are continuing in-person lessons even as some systems remain offline.

The City Council has approved the allocation of $4 million to fix the ailing 311 system. The new system will require vendors to offer a mobile application and the ability to create reports based on the calls being received.

Following the December departure of former North Dakota CIO Shawn Riley, Gov. Doug Burgum has appointed Kuldip Mohanty to the role. Mohanty brings nearly three decades of private-sector IT experience.

How a cloud-based platform is simplifying IT operations and improving the constituent experience.

Governors highlight the millions of dollars going toward connecting every resident and business, as well as the benefits of broadband for education, the workforce and economic development.

Honolulu CIO Mark Wong slashed annual IT budget costs by $1 million for four consecutive years during his tenure at the Aloha State, yet he continues to innovate. Here’s his secret.

The U.S. Department of Commerce’s National Institute of Standards and Technology’s newly released framework provides organizations a pathway to use artificial intelligence technology in a way that reduces risk.

While state CISO, Roemer confronted struggles to find and hire cyber talent, and sought to make cyber awareness trainings more frequent, robust and widespread. He now joins a private company focused on both those areas.

A new report and toolkit aims to help K-12 schools and school districts identify funding and low-cost resources, identify high-priority risk reduction steps and stay informed about emerging cyber threats and risks.  

Wyoming CIO Bill Vajda has stepped down from his position with Enterprise Technology Services. Vajda — the former CIO of Alaska — was appointed to the position by Gov. Mark Gordon just under a year ago.

The chief customer experience officer would work to uncover causes of pain points and help make government services more accessible. The consolidated ID effort, meanwhile, will be aimed at stopping account fraud.

Process digital twins address myriad mission challenges by helping organizations quickly understand and correct process inefficiencies and other issues. State and local government leaders can get a head start on their process improvement initiatives by engaging with strategic partners that have proven technologies and processes in place for successful execution of process mining and process digital twins.

Hackers reportedly stole nearly 20GBs of data from police agency vendor ODIN Intelligence, including personal information on suspects and convicted sex offenders as well as plans for upcoming police raids.

The newly created Cyber Unit falls under the state’s Office of Homeland Security and will act as a centralized cybersecurity information and response center. The unit will be led by the state’s first Cyber Director Bobby Freeman.

The transformative effects of artificial intelligence are coming faster than we recognize. For government, it poses an enormous opportunity for unprecedented efficiency. But, it also brings a host of regulatory challenges.

After four years of serving as the city’s CIO, Evans shared that he will be stepping down at the end of the month. Michael Walker will take over in an interim capacity as a national search is conducted for his replacement.

The new software will integrate city police, prosecutors and the court with the information needed to automate workflows and quick legal processes. The system is expected to be in place by the summer.

The Grand Traverse County Sheriff’s Office went live with an online reporting system for non-emergency calls. The office has had to keep up with the demands of a growing population and limited staff.