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Melissa Scott was a veteran of Philadelphia IT before taking the lead as CIO in 2024. Her experience gave her insight into how the city should approach new technologies to best support staff and residents.
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Uber has resumed testing robot cars in San Francisco, two years after one caused a fatal accident in Arizona. Two Volvo XC90 self-driving Uber cars will cruise city streets, staffed by two front-seat safety drivers. -
The public is ready for government chatbots to deliver the high-value customer experience often found in the private sector, according to a survey. The benefits are significant, but developing new technologies will take work.
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A 2-year-old, $4 million Idaho Secretary of State’s Office contract with an election software company caused headaches during Tuesday’s presidential primary, with botched reporting for the second election in a row.
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Over protests from civil liberties groups, the Port of Seattle Commission voted Tuesday to purchase and install facial recognition cameras at Seattle-Tacoma International Airport’s international departure gates.
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The Commuters Trust program, which blends transit, ride-hailing and carpooling into a suite of transportation options for commuters, is expanding after early successes building partnerships with local employers.
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To cut down on the number of non-emergency calls to 911 and boost public awareness, a group of local governments and search engine giant Google have partnered up to create National 311 Day.
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A new report from Deloitte highlights the degree to which state and local governments are being targeted by ransomware attacks. These attacks prove profitable for hackers, who are increasingly having their demands met.
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Several of the most prominent membership organizations for state and local government leaders have united in support of an effort to urge federal decision-makers to invest in broadband infrastructure.
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The department, with the help of a 20,000 grant from the Indiana Drug Enforcement Association, will pilot a new Internet and mobile software platform designed to provide a real-time display of live, shared events.
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The first digital U.S. Census has not been without its stumbling blocks. Privacy concerns, scams and other issues have proved to be substantial obstacles for census workers and the agency leading the charge.
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Election officials in Nez Perce County are warning voters to be aware of robocalls spreading disinformation about the presidential primary March 10. The recorded message tells voters the election isn't until March 17.
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In the spirit of not letting a serious crisis go to waste, the coronavirus may provide online learning with a breakout opportunity.
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A malware attack hit the IT systems of Durham, N.C., and Durham County last week, the city and county announced Sunday, noting that although the city responded quickly, the attack targeted its operating systems.
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Cuyahoga County’s Board of Control on Monday put on hold plans to hire Arizona-based search firm Municipal Solutions LLC to find candidates for top positions within its HR and IT departments.
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Vernon Hills, Ill., is set to become the latest community to use newer technology designed to help police and aid investigations by automatically scanning license plate numbers of cars that pass through the village.
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A data-building initiative by United Way Metropolitan Dallas and Parkland Center for Clinical Innovation allows groups to visualize community vulnerability across 26 clinical and socioeconomic indicators.
