Georgia County’s Computer System Failure Persists for Weeks

The information technology employees for Athens-Clarke County, Ga., have been working for nearly two weeks on a computer system failure that officials said has affected numerous government offices.

A person with their forehead against a laptop keyboard.
(TNS) — The information technology employees for Athens-Clarke County have been working for nearly two weeks on a computer system failure that officials said has affected numerous government offices.

“It’s definitely had a wide range of effects,” Public Information Officer Jeff Montgomery said Tuesday.

“Basically there was a software bug in some of the hardware that made a number of systems fail,” he said. “It’s not every department that was affected and some were affected a bit more than others.”

The problem has affected agencies like planning and building inspections, police department, sheriff’s office and the fire department.

To correct the problem tech employees have had to get replacement hardware, he said.

Some systems were back on line Tuesday, but Montgomery said some of the larger systems, such as planning, inspections and the police department, will take more time.

“Public safety is a priority for them,” he said.

Employees in some departments have been doing manually what the computers otherwise would handle, he said.

“It’s definitely taking longer than any of us expected,” he said.

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