Accelerating Innovation and Digital Transformation in Local Government
Digital Communities News
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The 54 winning cities in this year’s survey are incorporating community feedback into their plans, ensuring responsible AI use, maturing their data programs and navigating challenges without sacrificing service. -
The 52 counties honored in this year's awards from the Center for Digital Government are transforming local government with cutting-edge tech while focusing on resident services.
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Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing data security.
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New York City has launched the MyCity Business Services chatbot in a beta form to help residents get information about starting or operating their businesses. The city also released an AI Action Plan to guide responsible city government use of the tech.
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Artificial intelligence is quietly revolutionizing non-emergency calls in 911 dispatch centers.
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City Council District H candidates addressed making city communications accessible in multiple languages, including redesigning the city's website, at a forum held earlier this week.
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The city will spend $5 million in American Rescue Plan Act money in an effort to help city employees return to the office early next year, almost three years since many were asked to work remotely amid the coronavirus pandemic.
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After a string of high-profile incidents on San Francisco's roadways, the autonomous vehicle company announced plans to roll out a suite of technological upgrades intended to make its driverless cars more adept at responding during emergencies.
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By the end of the year, Baltimore residents who don’t speak English will be able to communicate with 911 services in their native language, without waiting for an interpreter, officials say.
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A recent report argued there was a need for greater data transparency to effectively measure the impact of a King County, Wash., program aimed at helping people experiencing homelessness gain access to housing.
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The hacker behind a recent cyber attack against St. Louis’ Metro Transit claims to have published the data. It is unclear what data was published or whether it included sensitive personal information.
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The Public Safety Threat Alliance plans to offer cybersecurity tabletop exercises and a real-time automated threat intelligence feed, and build up its international membership.
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As electric vehicle charging infrastructure is built out, public agencies and private developers should keep in mind accessibility requirements and design these facilities for all users.
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Senators on the Homeland Security, Justice and Public Safety Committee held legislation that would establish a real-time crime center within the Virgin Islands Police Department, citing the need for further discussion.
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The Philadelphia Mayor’s Office for People with Disabilities has created the Disability Characteristics Map using census data to represent the diversity in abilities of the city's residents.
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New cameras and equipment will be coming to Danbury's downtown area, after the City Council agreed to accept a $100,000 donation to upgrade its existing and aging camera network. Not all welcome the upgrades.
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After months of testing, the Silicon Valley-based driverless car company began offering its 24/7 robotaxi service in Santa Monica this week. In November, Waymo One will move on to other parts of the region.
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The Monongalia County Commission has issued a request for proposals seeking partners to get high-speed Internet to all corners of the county. An unserved area in the western part of the county has been identified as an area of pressing need.
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