IE 11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

Kansas State Coming Back Online After Cyber Attack

Kansas State University has restored its email service, VPN and authenticated wireless services in the wake of a Jan. 14 cyber attack, although IT is fielding many tech support calls as all eID passwords must be reset.

Kansas State University
Shutterstock
(TNS) — K-State says it has restore a number of services after networks went offline Jan. 14 as the result of a cyber attack.

The university's IT service announced Tuesday it had restored listserv (an email service), VPN and KSU Wireless, as well as KSU Housing and eduroam authenticated wireless connections.

While most of the web server's functions became operational within a week of the incident, the university saw its share of technical difficulties.

The university also announced that all eID passwords will need to be reset. By the end of the business day on Tuesday, more 23,000 passwords had been reset.

Garrett Brown, a senior majoring in cybersecurity and an employee for the Collegian Media Group, said the IT desk saw long lines of people in need of technical support on Tuesday, when password resets were mandatory.

An information technology forensics team is still in the process of investigating the cybersecurity incident.

"They're trying to figure out a little more about what happened," Brown said. "They're trying to get things back up as fast as possible but responsibly. Some things are slowly working again, a lot of stuff is still not quite working yet."

For instance, Cat Cash, a pre-paid balance debit account, was unavailable on campus after the incident.

"It's definitely meant a lot of figuring out workarounds to things not working," Brown said. "I've seen signs on businesses in the Union say, 'we can't accept Cat Cash,' because of the network outage or the password stuff. A lot of people haven't reset their passwords in a while and don't have access to recovery emails anymore so they have to go to the help desk."

The university has encouraged K-State students, faculty and staff who connect to the network through wireless services to switch to KSU Wireless or KSU Housing, which are authenticated wireless services. Users who have been connected to these networks previously will need to re-authenticate with new credentials.

VPN is also now available for current students, faculty and staff. Dual authentication will be required to log in.

With the listserv function restored, the university anticipated that K-State Today emails would return in their original format on Wednesday.

©2024 The Manhattan Mercury, Kan. Distributed by Tribune Content Agency, LLC.