Government Experience
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services. -
A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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Although there is a lot of momentum behind the digitization of official documents, two Web experts question what happens if content doesn't survive or is encrypted and the key is lost.
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Most political polls are still conducted over the phone, but they're becoming more problematic and less accurate. That's why online polls have emerged.
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Anne Schwieger is the city's new Broadband and Digital Equity Advocate, and is pushing for greater Web access and options for Bostonians.
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The survey aims to determine which areas have the greatest need for broadband services, how it is used in businesses, and how costly it would be to fix it.
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After news of Twitter loosing five of its top executives, its stock fell to the lowest its ever been. Some believe this may be spelling out the end for the site, while others see it as an chance for long-term success.
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The effort comes in reaction to the Islamic State's Internet campaign that has helped entice thousands of foreign foot soldiers and inspire lone-wolf attacks.
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The funds will be put toward creating a new agency to oversee security clearances for government workers and contractors run by the Defense Department.
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According to Cybersecurity Ventures, root9B is the world's most sophisticated company combating hackers and other cybercriminals.
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Lawmakers in states with a lot of area to cover are steadily moving toward remote testimony for legislative committees. Washington is moving ahead with its own system and plotting a course for statewide expansion.
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At the commission’s open meeting in November, Wheeler said privacy issues related to broadband are “something we are looking at right now.”
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"Deepstream" seeks to iron the creases on one of the Internet's fastest growing trends.
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When it comes to social media, research suggests transit agencies should engage their critics.
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Social media is never actually “done,” but here are some things to work on when the rest of the process seems to be running smoothly.
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President Obama took to video sharing platform YouTube in a three-part, live-streamed interview Friday afternoon that peaked at around 40,000 real-time viewers.
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Here are six social media resolutions governments should consider as they kick off the new year.
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The top presidential candidates are charging forward into the digital fray and hoping their approach to wrangling voters online beats the other guy's.
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The city has received several complaints of slow Internet speeds, so it's taking into consideration a proposal to offer it themselves.
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After an attack by the terrorist organization, the family of one of the victims is pursuing legal action against the social media site it claims made the attack possible due to Twitter's "willful blindness."
