Government Experience
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The executive order directs the Government Operations Agency to work with two state departments in areas including enhancing customer experience. The council, the California Breakthrough Project, had its first meeting in June.
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As the Americans with Disabilities Act turns 35 this month, states are conducting surveys to better understand the experiences of people with disabilities as well as the size and makeup of their disability populations.
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A bill signed by the state’s governor on Wednesday calls for the creation of digital driver’s licenses and other forms of identification. The state joins a growing club that has embraced digital IDs.
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The president signed an executive order in January calling for the removal of references to diversity, equity and inclusion in federal government programs. It is already impacting those doing digital equity work.
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Somerset County is expected to use a new electronic poll book process during this year’s general election in November after county commissioners voted unanimously to purchase an ExpressPoll system.
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The Pennsylvania city has met several major milestones in the past year in its journey to improve city services with technology. In the year ahead, officials will continue modernizing systems and processes.
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The Loveland City Council has approved a new technology fee on building permits that will generate enough revenue to pay annual maintenance costs and a new IT employee to support it.
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The company, active in the state and local government space, wants to deepen its focus on helping agencies secure communications and respond more quickly to records requests. A company executive explains the move.
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SponsoredThe future of digital government promises convenience, simplicity and speed — but only if we modernize applications and security today.
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The state has a reputation for high housing costs and bureaucracy in front of developers. But city planners hope a new online tool could help make it easier for residents to build smaller shelters.
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The system issues began roughly three weeks ago and are believed to be related to online traffic. Officials will work weekends to implement possible solutions, and are reviewing options for a larger upgrade.
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Drivers in Georgia would be able to leave home without their wallet, so long as they bring their phone, if legislation that seeks to require police to accept a digital version of drivers’ licenses becomes law.
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As the role of the CIO continues to emerge and evolve, the National Association of State Chief Information Officers looks at how business architecture can be leveraged in ongoing transformation.
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A sewer district in Ohio is using rain gauge data, coupled with radar and other inputs, to better understand how rain events will impact its service area. The goal is to inform residents about extreme weather.
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Pennsylvania CIO Amaya Capellán and her team are focused on the overall experience of state employees, residents and businesses.
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Gov. Gavin Newsom has announced a new digital democracy initiative to connect residents with government officials in times of disaster and allow them to express their concerns.
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With Phase 1A of the CORE.NV project complete in January, Nevada has set the foundation for its enterprise resource planning update, its CIO Timothy Galluzi said, and enabled construction of better service delivery processes.
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A fledgling push to promote reforestation and climate mitigation relies on interactive maps and tracking tools. The state also hopes to plant more trees into "disadvantaged communities" by 2033.
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State applications and some websites were unreachable for a time on Thursday after incoming and outgoing traffic was stopped. Emails emphasized there were no problems with the apps, or data vulnerabilities.
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MyGov serves some 150 clients and gives Tyler a way to boost its product offerings to local governments. The move comes as public administration stands as one of the main gov tech opportunities for 2025.
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Starting Saturday, residents with library cards for the Lorain Public Library System will have access to a new online learning platform aimed at honing work-related skills. Course categories include data science.