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Hardware Issue Temporarily Halts Indiana Network Traffic

State applications and some websites were unreachable for a time on Thursday after incoming and outgoing traffic was stopped. Emails emphasized there were no problems with the apps, or data vulnerabilities.

Aerial view of the Indiana Capitol building.
Indiana's state Capitol building in Indianapolis.
(Shutterstock)
Indiana encountered and resolved a technology difficulty Thursday impacting visitors to its webpages, posting a message on a state site and communicating via email as it worked to correct the matter.

For a time Thursday morning, a hardware issue stopped all network traffic to state applications including Bureau of Motor Vehicle (BMV) kiosks.

The Indiana Office of Technology (IOT) noted the issue on its homepage and said in an email the problem “prevented internal and external network traffic from reaching state agency applications.”

This wasn’t an application or security issue, Graig Lubsen, IOT director of communications and external affairs, said in the email, but it “affected a core piece of the state network’s internal core structure.”

Emailed alerts were sent in the morning and again at about midday as the issue was being resolved.

A note on IOT’s website indicates “PeopleSoft access is restricted so that over-night processes can now run.”

Television station WRTV reported state agencies including BMV, the Department of Revenue and the Family and Social Services Administration “were temporarily locked out of their computer systems.”
Rae D. DeShong is a Texas-based staff writer for Government Technology and a former staff writer for Industry Insider — Texas. She has worked at The Dallas Morning News and as a community college administrator.