Government Experience
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While mobile IDs promise new access for people with disabilities, a "one ID, one device" model and accessibility failures threaten to exacerbate the digital divide, according to experts in the field.
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States are rolling out internationally accepted mobile driver's licenses — but who's using them? A Government Technology investigation finds the adoption rates for many states are in the single digits.
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The city of more than 100,000 is vying for a digital innovation grant for a project involving the use of artificial intelligence to modernize the permitting process. Work would begin in September if it receives the funding.
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The center, which would be located within the Iowa State University of Science and Technology, would focus on training different groups to prevent cyber attacks and deal with active threats.
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For a total of nine drop-box locations, the Orange County Registrar of Voters will see how new ballot-tracking technology during the upcoming June primary election affects the process of voting.
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New Jersey's unemployment system was pounded by the onslaught of claims during the onset of the COVID-19 pandemic. The system has since been tweaked for some success, but challenges remain.
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Greensburg, Pa., residents and developers will no longer have to step foot into City Hall for permitting services in the coming months. The city may move other services online depending on the success of this initiative.
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A bill introduced in the California Legislature aims to make the transit experience across the San Francisco Bay Area's 27 providers more seamless. The bill would appoint a regional commission to lead the effort.
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This week, the "In Case You Missed It" crew is joined by Luke Stowe, acting deputy city manager and CIO of Evanston, Ill. We discuss MIT's 10 breakthrough technologies of 2022 and explore how the role of CIO has changed.
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The Tennessee Governor’s Office of Diversity Business Enterprise has announced internal and external dashboards to monitor government contracting with underrepresented groups across state agencies.
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A new contactless fare-payment system at Santa Maria Regional Transit in California is also making rides free for students at the local community college. The change has made the system more efficient on several levels.
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Savvy journalists flagging unreliable content, trusted local practitioners spreading truthful information, and AI tools charting the spread of manipulated narratives are being levied in the fight against misinformation.
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Gov. Kristi Noem recently announced the launch of the South Dakota Citizen Portal, an updated website that improves service delivery for residents and collects new resources in one place.
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Plus, the Colorado Broadband Office is planning to connect more than 99 percent of households in the state, Arizona is investing $68.1 million in connectivity, and lawmakers ask the FCC to translate broadband labels.
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The state's third most populous county has changed its .com domain to a .gov domain in the hopes of thwarting election misinformation. The county appears to be the first in the Denver metro area to make the change.
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As government call centers grapple with the nationwide staffing shortage and an influx in demand, some are implementing artificial intelligence tools to improve wait times and accessibility for callers.
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If state lawmakers in Hawaii pass legislation to create the group, members will consolidate the state’s executive branch information technology services and staff within five years.
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Plus, the National League of Cities announces the innovation projects that have won its 2021 Capstone Challenge; applications are now open for a pair of digital inclusion grant programs in Maryland; and more.
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Luke Stowe, CIO for Evanston, Ill., gained a new title at the beginning of this month: acting deputy city manager. Government Technology spoke to Stowe about what this extra role means for him and his city.
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The efforts to extend language translation capabilities across all state websites that offer public services and COVID-19 information could be given more time by the state Legislature through a recent amendment.
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According to the Washington Department of Licensing, hackers indeed stole Social Security numbers and other personal data from at least 650,000 individuals through a data breach that might have occurred late January.
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