Government Experience
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Government procurement processes are evolving ahead of the April 24 deadline to comply with the Americans with Disabilities Act, as contract language is updated to integrate accessibility. -
The city recently launched its Kensington Dashboard, which offers a comprehensive picture of the area through data, to inform residents and stakeholders about progress toward resolving its challenges.
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A statewide effort led by the Controller’s Office has connected grant management directly to its enterprise resource planning system, changing how agencies track, process and deliver funding.
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SponsoredThe Department of Justice’s new ADA rule is forcing agencies to rethink decades of public documents — and use technology to quickly modernize compliance and public access.
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Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a service-minded organization, with customers at the center.
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The Georgia-based firm, looking to expand, has won a “strategic investment” from Riata Capital Group. The move comes as more public agencies beef up their payment offerings for taxes, permitting and other transactions.
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Governments can and should use AI to reduce burdens. But they must also preserve the ability to override AI and the moral flexibility that allows a public servant to say, “The data says no, but the right answer is yes.”
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CIO Bill Smith said that the myAlaska platform has existed for years, but now the state is adding protections like identity verification and expanding the digital services residents can access.
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The National Association of State Chief Information Officers awarded projects from Minnesota to Washington, spotlighting how leaders are modernizing government through data, cybersecurity and people-focused initiatives.
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SponsoredTo strengthen emergency preparedness, public agencies are modernizing procurement with flexible supply strategies, digital marketplaces and data-driven insights that ensure critical resources reach communities when they’re needed most.
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The city will make two-way translation in multiple languages available at public meetings through a partnership with Google Public Sector, to ensure equitable access to civic engagement.
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Pocketalk, a translation tech company, is building AI models for complex languages by partnering with human translation experts who see value in providing the tech as an option when a human translator isn't available.
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The Pennsylvania Office of Administration’s Language Access Management Program is working to ensure government services are accessible to all residents, regardless of the language they speak.
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Clariti gains control of a young company bringing more artificial intelligence to plan review and code compliance. Clariti plans to pump “millions” into the CivCheck platform being piloted in the U.S. and Canada.
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Gov. Josh Stein signed into law Tuesday legislation that enables motorists to renew their driver's license a second consecutive time via a remote method.
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State and local officials revealed steps they have taken to improve form accessibility during FormFest 2025, hosted by the Beeck Center for Social Impact + Innovation at Georgetown University and Code for America.
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The ninth annual Government Experience Awards celebrates the states, counties and cities that are leveraging technology as a strategic tool to better deliver the services residents need when they need them.
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An online portal and database of state-registered charitable organizations aims to make it easier for people to find info about charities and their finances, according to the Office of the Illinois Attorney General.
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The city’s Department of Buildings wants to improve its “workforce efficiency,” and is giving companies a chance to produce results. This marks the second such contest, the first of which produced eight winning firms.
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SponsoredState and local governments are under pressure to deliver secure, seamless and inclusive digital services. By unifying identity verification and access management, Okta and Socure help agencies reduce fraud, streamline operations and rebuild public trust in government systems.
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With residents and workforce in mind, the state CIO and the Oklahoma Office of Management and Enterprise Services plan to continue moving toward modernization, transparency and integration.
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