Government Experience
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Visitors to the Colorado state Capitol can now access free American Sign Language interpreting services through the Aira ASL app, building on the state’s existing work to expand language access with this tool. -
Mississippi has announced a new AI data center build that promises tax revenue and job creation. Such gains are not always easy to quantify, but policymakers can push developers to deliver.
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The state’s new Infrastructure Planning and Development Division has adopted cloud technology to help community governments navigate matching requirements, compliance and project delivery.
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To give drivers the online features they want and that other states offer — and to reduce the hours-long wait times that have plagued agencies since they reopened — outdated systems need a major upgrade, experts say.
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The five-year-old company works with more than 175 governments, covering about one-third of the U.S. population, to provide tools for responding to records requests. Its leadership says it's entering a "new chapter."
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Santa Clara County officials announced the multimillion dollar donation earlier this week. It will be used to fund laptops, tablets and hot spots for 15,000 under-connected students in the San Jose area.
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In one way, the pandemic has made life harder for municipal clerks across the country. In another, it has helped officials imagine what's possible with technology, both now and in the future.
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The novel coronavirus has prompted some transit agencies to reimagine how they accept fares. Efforts to keep transit staff and riders safe, while serving the “unbanked,” are giving new payment solutions a foothold.
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At the height of the COVID-19 pandemic, New York City’s 311 service reached nearly 200,000 calls a day, prompting significant changes in business as usual and a new reliance on data-driven decision-making.
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The novel coronavirus forced the nearly overnight shift from government offices to work-from-home setups. In Oakland County, Mich., a vendor helped officials navigate this process with enhanced cybersecurity tools.
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The transit agency announced the launch of a capacity-tracking feature that shows passenger counts on city buses. The smartphone app feature aims to help with social distancing during the pandemic.
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Plus, the Census 2020 Hard to Count Map adds a set of new features; Pew experts compile resources for federal efforts to close the digital divide; and a national civic volunteer award spotlights community heroes.
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If county commissioners approve the change this month, the 911 system upgrade could be installed by November. But officials expect that the new feature would not be ready for public use until mid-spring.
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The city’s development services department staff worked with a vendor to expedite the launch of the permitting software to facilitate online transactions. The move will help customers comply with social distancing rules.
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The weeks between the 2020 presidential election and inauguration are likely to be rife with disinformation coming from all directions as criminal hackers, enemy states and even domestic political forces try to alter public perception.
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For several years, Arizona has sought to improve how it manages federal dollars across agencies. This work is especially critical now given that COVID-19 is disrupting the economy and could continue for some time.
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SponsoredGovernment operations are more important than ever in a crisis. Here are some important things to consider for public meetings when people can’t be in the room.
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Philadelphia is using data-matching to cut down on the number of forms that assistance program applicants have to fill out. The innovative work focuses on the end users, not the bureaucracy.
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Beginning in August, jurors in western parts of the state will take part in remote grand jury proceedings through Zoom calls. Officials say the process will be tested thoroughly and rolled out slowly.
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If teenagers organizing on social media can hamper a presidential campaign rally, how challenging is it to manipulate elections?
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Transit operators in Marin County, Calif., will be making their services available on the Uber app, giving ride-hailing users other transit options. The partnership hopes to increase first-mile and last-mile options.
