Government Experience
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As parents race to get their children into summer camp, a park district in Colorado is using tools from Rec to bring more mobile stability to the process. A park executive and Rec CEO discuss what’s happening. -
Senate Bill 707 mandates that larger cities and counties provide options for remote participation in public meetings by July 1, among other requirements related to translation and teleconferencing for elected officials.
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The state’s new governor has outlined her spending proposals for the upcoming fiscal year. Tech innovation and the impact of digital platforms on mental health also gain financial support in the new document.
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The ongoing novel coronavirus weakened and ultimately forced the closure of the parking payment app company MobileNOW! The closure means at least three Pennsylvania cities are without the services.
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The Michigan Department of Health and Human Services announced an automated online assistant to help residents find accurate information about the novel coronavirus. The tool will provide responses to common inquiries.
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The ongoing COVID-19 pandemic has inspired the birth of new state broadband programs, but it has also raised questions about funding and the longer term future for other programs aimed at bolstering connectivity.
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Just a few years ago, the business processes of the Texas Department of Insurance were slow and outdated, but a response to Hurricane Harvey moved the agency forward and prepared it for COVID-19.
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The service, which is available seven days a week, contacts participants each day. After confirming the caller is okay, it offers to connect them with the local Area Agency on Aging for information about services or assistance.
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The staff, none of whom have been laid off, are fielding roughly 250 calls a day from people who need help with downloading a book, or accessing other resources that they’ve never tried using before the shutdown.
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The agency that handles Texas unemployment has helped more than 2.3 million people apply for benefits and paid out $4.3 billion as of this week, but many residents have encountered problems with the system.
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Since being forced to go remote by COVID-19, governments have grappled with various issues around information sharing and collection. Cowlitz County officials explain their response to the unprecedented challenge.
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Plus, IBM’s Call for Code content has now named three winners with projects related to the crisis, a new economic tracker is visualizing the impact of the ongoing crisis in real time, and more.
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Sarasota County, Fla., launched a new alert system to better communicate public health and safety announcements. The system can send alerts via text message, email, smartphone app or landline phone.
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The new reporting system is for crimes that aren’t currently in progress and don’t have any suspects. Reportable crimes include vandalism, hit-and-runs, identify theft, theft and harassment by communication.
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System upgrades at the Vermont Department of Motor Vehicles have led to safer and more secure IDs at a time when residents are sheltering at home and offices are shuttered due to the novel coronavirus.
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With millions of Californians thrown out of work by the state's stay-at-home order, services offered by the EDD have buckled under a lack of sufficient technology to support them, an issue that has plagued the agency for years.
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Before pivoting to cloud-based tools, a patchwork of data storage locations made up the city’s records tracking process. Officials say the system left too much room for error when it came to fulfilling public records requests.
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With New York state on “PAUSE,” local government IT departments have been in high gear ensuring that local governments are “open” for business and serving their communities.
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SponsoredCOVID-19 will put additional burdens on HHS agencies. Technology can help them do more with less.
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The websites aim to provide information and links to resources, based on the user’s location and personal needs. At least 20 states are expected to follow California’s lead in offering an interactive, one-stop resource.
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Government has many options for keeping Americans safe while helping the economy recover from the COVID-19 pandemic. Here are three core strategies, involving existing technologies, that can make a huge difference.
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