Health & Human Services
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Public agencies use software from Libera for vocational rehabilitation. CiviCore, once part of Neon One, has government clients that include courts, schools and health and human services departments.
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The state Department of Commerce’s Office of Artificial Intelligence Policy is working with an AI-powered health platform to support faster prescription renewals for state residents with chronic conditions.
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The botched rollout of the federal health exchange underlines the need for changes in how governments at all levels handle major technology projects.
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Growing consumer frustration and a series of embarrassing disclosures are called "unacceptable" by Gov. Mark Dayton.
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Some policymakers have suggested that more extreme remedies might be needed, such as scrapping the state exchange and joining the federal one.
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Kurt DelBene, former president of Microsoft's Office Division, will replace Jeff Zients on HealthCare.gov.
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In all, 16 states and Washington, D.C., decided to create their own exchanges. Because it embraced the idea of an exchange early, Maryland was seen as a national leader in the effort.
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Cover Oregon leaders, meanwhile, have started processing paper applications by hand, hiring more than 400 reinforcements.
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Enrollment dramatically increased on both the federal and state-based online insurance marketplaces, but the state-based sites are still far outpacing the federal one.
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Bugs and outages can be mitigated with more careful monitoring.
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What's the difference between a good health exchange system and a bad one?
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The exchange crashed on Oct. 1, the day it launched, and has not provided consistent help for users since.
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Many Central Florida residents who applied for insurance on the beleaguered government exchange when it first debuted will have to apply again.
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When the Maryland site launched in October, visitors had trouble logging on and shopping for insurance because of overloaded servers.
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California's health insurance exchange wants to collect and use sensitive customer information, from race and ethnicity to sexual orientation and gender identity.
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The Obama administration said Sunday that the flawed federal website "is night and day from where it was on Oct. 1."
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A new mobile website launched by the California Air Resources Board aims to help users monitor air quality.
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