Network issues can impact critical services and cause other disruptions. Network resilience is a key cyber priority for ensuring continuity of state government operations.
The network disruption resulted from an “early-morning network security incident,” according to an announcement Monday by email. This incident, and the state’s recovery process, may result in certain websites, services and phone lines being slow or intermittently unavailable. Users are advised to try again later if a site or phone line does not immediately respond.
The Governor’s Office of Science, Innovation and Technology operates 24 hours a day, and currently, technical teams are working to restore normal operations in the state. Officials will temporarily use routing and operational workarounds where they can, in order to allow public access to services. The state will share updates as needed, which may come outside of normal business hours.
Officials are working with state, local and federal partners to restore services. However, state offices are not offering in-person services on Monday.
“Agencies will announce when counters reopen and any alternative options,” the announcement said.
Its release Monday follows several updates on LinkedIn from the Governor’s Technology Office.
Initially, a network disruption occurred around 1:52 a.m. Pacific time on Sunday, according to a LinkedIn post, which advised that certain state services and phone lines may not be accessible. Personal home Internet and mobile phone service will not be affected, according to that post.
The state anticipated resuming normal business on Tuesday, according to a Monday LinkedIn post that cited “significant state network degradation.” That term or phrase refers to a decline in network connectivity.
