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Kevin Flanagan, associate vice president for government and higher education sales at Hyland, discusses how digital services can help agencies address emerging workforce challenges and enhance constituent engagement.

With nearly two job openings for every person, both private- and public-sector organizations are facing stiff competition for talent.

After briefly stirring into life as COVID-19 restrictions were lifted, companies and entire economies are again stepping on the brakes as they brace for yet another “current situation.”

Higher education institutions face unprecedented challenges. Undergraduate enrollments nationwide fell by more than 1 million students following the pandemic.

On this week's episode, John Campbell and Stacia Nowinski-Castro from Optum explore the promise modularity holds in helping agencies modernize, when it comes to Medicaid as well as procurement and other concerns.

The goal is true and lasting business transformation and an underlying opportunity to build your people culture.

The investment needed to improve and repair public physical transportation infrastructure for things like roads, bridges, and highways is critical, but did you know it’s equally as important to do the same for our digital transportation infrastructure? Ciena’s Daniele Loffreda details why the time is now for DOTs to improve their digital infrastructure and the winning formula to follow.

Now is a more important time than ever for state and local governments to double down on cyber resilience to make sure they have the systems in place to both protect organizational data AND react in the event of a cyber attack.

Since the cybersecurity sector first emerged, network defenders have been locked in a perpetual arms race with their adversaries. This translates into a continuous quest for more security solutions.

State and local government (SLG) organizations are null that impact and disrupt citizen services.

By now, you’ve probably already heard plenty about data in intelligent transportation. By their very nature, technologies that support intelligent transportation programs capture massive amounts of data.

Core government business processes often run on enterprise resource planning (ERP) systems that are years or even decades old. To make data-based decisions about migration and reduce risk, forward-looking state and local governments are adopting process mining solutions to analyze ERP business systems such as finance and procurement, human capital management, customer relationship management, IT services management and supplier management.

A quick scan of the null could give the impression that cybersecurity in the government sector is only a concern for the federal government, due to references to federal agencies or because cyber attacks seemingly only originate overseas. Yet this would be misleading.

Business processes that work well for users and streamline internal operations are core goals of digital transformation. Given the complexity of government processes, achieving these goals requires in-depth and ongoing analysis of how well processes work now and how they can be improved to work better. By adopting technology and a process mining program, the agency will be better able to focus on improving operations, adapting to change, and meeting new citizen needs and expectations.

Safe, reliable, efficient and sustainable transportation is critical to the well-being of individuals, communities and the nation’s economy.

The Infrastructure Investment and Jobs Act (IIJA) presents significant opportunities for departments of transportation, public transit agencies, railways, airports and other government organizations that focus on transportation.

We unpack citizen preferences for digitally accessing services to guide local government thought leaders in making more informed, data-driven decisions toward citizen engagement.

Maternal health is a perennial concern. But recent events, including an ongoing infant formula shortage, have shined a brighter light on issues surrounding the health of mothers and their babies.