Civic Tech

Officials are dealing with a growing number of "Zoombombings" in Maine and other states in which callers have interrupted municipal meetings with racist, antisemitic and homophobic language.

The Albuquerque Police Department has implemented three new tools to help enable police to use a more informed response to calls for service. The tech could be especially impactful for community members with disabilities.

The single sign-on portal for government benefits and services is set to be expanded to all 50 states. The program was initially piloted in Arkansas in 2022 and has since been adopted by more than 40 federal and state agencies.

The Pennsylvania Geological Survey and those who partner with it are building a new web tool to help potential developers of carbon storage projects peruse the state's geological offerings.

The University of Kansas is spearheading a technology program that offers a comprehensive array of digital skills training to facilitate the reintegration of incarcerated women into society.

The collaboration and shared learning made possible through the smart region consortium known as The Connective enhances tech work for cities that are members — such as Phoenix, Mesa and Surprise, Ariz.

The smart region consortium for the greater Phoenix region, known as The Connective, offers members across sectors a model for collaboration and learning to develop and deploy technology solutions.

Lake County, Ind., recently launched an all-electronic recording process to enable heavy, and even just occasional, users of the recorder's office to submit documents and receive them back.

The Oxford Public Library is one of 215 public libraries across the country using the resources and funding from a partnership with AT&T to help increase digital literacy throughout the community.

An IT consultant hired by City Hall to diagnose the city’s technological woes urged a drastic revamp of software and an increase of investments in IT infrastructure after years of city neglect and cost inefficiencies.

In the wake of the NYC Open Data Help Desk reaching the major data milestone of 10,000 inquiries since its inception, Chief Analytics Officer Martha Norrick shared her thoughts on the progress and what’s next.

Officials aim to ensure all residents are able to receive important information and can ask questions in the language in which they’re most comfortable, a longtime goal that has proved difficult in the past.

A report published this week by the nonprofit civic engagement organization MapLight lays out several strategies that can be implemented by local government agencies to improve civic engagement.

In 2023, the free and open source software movement that can trace its roots back to a jammed printer in 1980 is not only alive and well; it has become a keystone of the tech industry.

That progress includes modernizing the state's websites, building a leadership team to reimagine digital service delivery there and partnering with the Pennsylvania Office of Transformation.

City Director of Finance Virginia Lee said that city staff has been reviewing various modules offered by Tyler Technologies, including financial and personnel management, utility billing and tax administration.

City leaders in Midland, Texas, have approved $212,000 in costs with Asterra of La Jolla, Calif., and now Asterra will perform satellite water leak detection for the city of Midland utilities department.

The NYC Office of Technology and Innovation’s Office of Data Analytics is convening a series of meetings for working groups to establish a citywide data governance program and guidance on data use.