Digital Services

U.S. Rep. Melanie Stansbury of New Mexico has introduced legislation to reauthorize a broadband grant program and refocus it specifically on rural communities. The bill would reauthorize the program for another five years.

A new brief from the National Association of State Chief Information Officers underlines the importance of and reason for having a position dedicated to statewide digital accessibility coordination.

As outgoing Colorado CIO Anthony Neal-Graves reflects on his achievements during his time with the state, he welcomes David Edinger into the role to continue to build on advances in digital government.

PayIt sells payments, licensing and outdoor permitting tech, and recently raised $90 million. Nieto talks about how the company intends to grow in 2024, and what his experience helping to lead Accela taught him.

The state of Pennsylvania has announced the addition of select resources to the electronic Power Library, providing constituents with tools to learn new languages, learn about their heritage and more.

The California county’s transition to a new property tax system earlier this year has come with unexpected delays. Now officials are looking to combine offices to assist county property owners through backlogs.

Solano County is looking to combine offices to assist county property owners through backlogs, tests and delays that have come with the rollout of the county's new property tax system.

A survey from the gov tech company Springbrook Software found that most people prefer to pay their local government bills online, but they want easier navigation, better access to data and better payment options.

Dallas County Health and Human Services is continuing to enhance the public health platform that it centralized several years ago to monitor and improve the health of county residents and prepare for any future health crises.

Some Californians appear to have received a test of the earthquake early-warning system seven hours before the appointed time, jolting them awake at 3:19 a.m. Thursday instead of sounding at the more civilized hour of 10:19 a.m.

More than 2,200 homes and businesses in Armstrong County are now eligible for high-speed fiber Internet through a $2 billion multiyear, multistate investment by Internet service provider Kinetic.

A new report released last week by the Urban Libraries Council outlines five recommendations of how public libraries can use artificial intelligence technologies in their work to serve communities.

The New York county’s district attorney has announced an online complaint form to report the myriad scams being perpetrated in cyberspace. Those reports will be reviewed by the Special Investigations and Prosecutions Bureau.

City Council District H candidates addressed making city communications accessible in multiple languages, including redesigning the city's website, at a forum held earlier this week.

Colorado’s Deputy Executive Director of IT Julia Richman says an important part of getting the state off legacy systems has been demonstrating how carrying tech debt affects digital services.

The latest publication from the National Association of State Chief Information Officers looks at strides government has made serving citizens in the digital age. The report compares current status to a 2001 call to action.

Human-centered design can go a long way toward fixing some of society’s biggest problems, including missteps in trying to make things better by applying technology alone.

Grovetown, located near Augusta, has found quick success with digital civic payments after launching a Tyler Technologies app. What lessons does that provide for other cities, and what comes next?