Digital Services

Hawaii’s capital city is piloting artificial intelligence-based software for building plan reviews, and will fully implement a new platform that went live in February. Updates to a third system are planned this year, all in the name of faster permitting.

The California Department of Fish and Wildlife’s new License App lets users show several types of fishing licenses on their cellphones. It also enables pass-through to buy licenses via the department’s website. Next up: hunting licenses.

The Tarrant Appraisal District’s site was down for a few hours Thursday and officials are assessing the issue with cybersecurity experts. No sensitive data is believed to have been affected.

18F, a digital consulting office within the General Services Administration, is at work on three projects with federal agencies, it said this week in announcing its 10th anniversary. The office has completed 455 initiatives in 10 years.

Portico, the Landmarks Preservation Commission’s new portal, features an online assistant to help expedite modernization for historically significant buildings and sites. It replaces a system that had only recently begun moving off paper.

Pennsylvania Lottery upgrades also include test environments, communications networks and back-office systems, in a migration starting late Monday and lasting much of Tuesday. The purchase of many game tickets will be impacted.

The Avon Lake, Ohio, Public Library’s app is back online after problems with its service provider were addressed. The issue impacted multiple library district applications nationwide, a communications manager said.

While millions of Americans have opted to use mobile IDs that can be carried on a phone instead of physical identification in a wallet, many businesses and agencies, including law enforcement, don’t yet accept them. What needs to happen next?

The government technology giant follows a February Amazon Web Services pact with a potentially longer-term state of Maryland contract. It comes as Tyler’s most recent financials show double-digit cloud growth.

The tool is integrated into the state’s job and training hub, and offers users personalized services to connect them with a career path that aligns with their skill set. It follows legislative action by the governor to lessen unemployment numbers.

CIO Bob Osmond said prioritizing system modernization, financial optimization and infrastructure enhancement is essential to providing the best tech resources to agencies and residents.

Officials at Eau Claire County, Wis., have debuted a new dashboard that displays “up to the minute information” on weather, fires and related events. Issues identified in an update of the county Hazard Mitigation Plan also will be incorporated.

Two years in, officials are calling San Francisco’s Text Before Tow program — which lets residents sign up to get a text if their car is about to be towed — a success. Only 130 texts have gone out to participants, but more than half resulted in a vehicle being saved from an impending tow.

TR Sheehan, a longtime Wyoming executive serving for a second time as interim CIO, is working to understand what citizens need from their government and providing them with technology-based solutions to do just that.

The new hardware will replace a COBOL-based platform with a more responsive, secure solution from Fast Enterprises. It is expected to enable the Oregon Employment Department to quickly adapt to shifts in federal benefits.

The Kettering Police Department, outside Dayton, Ohio, will dramatically increase its use of automated license plate readers this year. Capacity is expected to rise by 300 percent.

Most public defenders have regained computer access after an attack on the Office of the Colorado State Public Defender discovered Feb. 9, but the number of rescheduled hearings statewide has risen.

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