Digital Services
Online utility payments, tax remittance, business licenses, digital forms and e-signatures — state and local governments are moving more and more paper-based services to the Internet. Includes coverage of agencies modernizing and digitizing processes such as pet registration, permitting, motor vehicle registration and more.
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The director of the California Department of Technology and state CIO since June 2022 will be stepping down after a 38-year career. That included guiding CDT’s on-the-ground response to the 2025 wildfires.
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Spring days can produce an excess of surplus renewable energy in California — more power than electric lines can carry. Researchers have some ideas about where and how to harness that energy.
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The Trump administration has released its national legislative framework for AI technology. If enacted, it could pre-empt state regulations in certain areas but maintain some authority elsewhere.
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Edinger, the former CIO of the city and county of Denver, shared his priorities as he takes over from outgoing CIO Anthony Neal-Graves. He said special attention will be paid to empowering staff and process improvement.
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The app, dubbed MySCCounty+, allows residents to purchase and store digital permits and other credentials on their electronic devices. The app builds off of an earlier iteration that was launched in 2015.
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Two weeks after a ransomware attack, Huber Heights officials say the Income Tax Division is back online and the city's payroll was processed successfully last week. It is unclear if the attack exposed resident data.
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U.S. Rep. Melanie Stansbury of New Mexico has introduced legislation to reauthorize a broadband grant program and refocus it specifically on rural communities. The bill would reauthorize the program for another five years.
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A new brief from the National Association of State Chief Information Officers underlines the importance of and reason for having a position dedicated to statewide digital accessibility coordination.
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As outgoing Colorado CIO Anthony Neal-Graves reflects on his achievements during his time with the state, he welcomes David Edinger into the role to continue to build on advances in digital government.
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PayIt sells payments, licensing and outdoor permitting tech, and recently raised $90 million. Nieto talks about how the company intends to grow in 2024, and what his experience helping to lead Accela taught him.
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The state of Pennsylvania has announced the addition of select resources to the electronic Power Library, providing constituents with tools to learn new languages, learn about their heritage and more.
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The California county’s transition to a new property tax system earlier this year has come with unexpected delays. Now officials are looking to combine offices to assist county property owners through backlogs.
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Solano County is looking to combine offices to assist county property owners through backlogs, tests and delays that have come with the rollout of the county's new property tax system.
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A survey from the gov tech company Springbrook Software found that most people prefer to pay their local government bills online, but they want easier navigation, better access to data and better payment options.
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Dallas County Health and Human Services is continuing to enhance the public health platform that it centralized several years ago to monitor and improve the health of county residents and prepare for any future health crises.
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Some Californians appear to have received a test of the earthquake early-warning system seven hours before the appointed time, jolting them awake at 3:19 a.m. Thursday instead of sounding at the more civilized hour of 10:19 a.m.
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More than 2,200 homes and businesses in Armstrong County are now eligible for high-speed fiber Internet through a $2 billion multiyear, multistate investment by Internet service provider Kinetic.
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A new report released last week by the Urban Libraries Council outlines five recommendations of how public libraries can use artificial intelligence technologies in their work to serve communities.
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The New York county’s district attorney has announced an online complaint form to report the myriad scams being perpetrated in cyberspace. Those reports will be reviewed by the Special Investigations and Prosecutions Bureau.
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City Council District H candidates addressed making city communications accessible in multiple languages, including redesigning the city's website, at a forum held earlier this week.
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Colorado’s Deputy Executive Director of IT Julia Richman says an important part of getting the state off legacy systems has been demonstrating how carrying tech debt affects digital services.
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