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In the second part of a series, the National Association of State Chief Information Officers examines aligning enterprise architecture with strategy, collaboration, and resident-focused service delivery.
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As state officials move forward with various testing environments for artificial intelligence, IT leaders remain focused on ensuring that partners’ data practices meet government standards.
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When design processes are inclusive, AI can be a tool to further government's accessibility goals. Here, two state accessibility officers offer their takes on where the potential lies and what to avoid.
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Ashley Laymon leads Maryland’s portfolio office, an organization she describes as a business relationship management team, bridging the gap between central IT and state agencies working on technology projects.
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At the NASCIO Midyear Conference, Alaska CIO Bill Smith talked about how the push to hybrid work in the past two years has allowed new voices to join the government workforce from the large state’s more rural areas.
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The pandemic laid bare the integral part technology plays in today's government, and chief information officers are now getting a seat at the table at the beginning of the process to modernize and implement new systems.
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At the NASCIO Annual conference, CIO Tracy Barnes outlined how Indiana IT is leading by example as they move applications to the cloud, as well as his plans for secure and efficient identity and access management.
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CIO Fred Brittain discusses why despite an influx of funds from the federal government, Maine’s topography and demographics make getting high-speed Internet to everyone easier said than done.
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CIO Amanda Crawford outlines how Texas IT is using their reach to create volunteer cybersecurity response teams, shore up local efforts and make sure agencies have the security resources they need.
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A recently formed diversity and inclusion council within Tennessee's Strategic Technology Solutions agency looks to address workplace diversity by creating a safe space for employees to discuss and learn about related issues.
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Montana’s Rian Miller has only been on the job for a few months, but her role is gaining ground in government. Here, Miller explains her scope, and details plans for a newly formed business customer advisory board.
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Deputy Chief Information Officer Neal Underwood of Louisiana has his staff focused on being ready for catastrophic infrastructure failure so if the worst ever happens, they can rebound quickly.
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Minnesota’s new Office of Transformation uses a modernization playbook to update not only the kinds of technology state agencies are using, but how they’re being implemented with stakeholders and citizens.
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The state’s “data center 2.0” project is aimed at upgrading infrastructure to make it more secure and resilient. It will also provide a critical foundation for future plans to take advantage of cloud technologies.
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Delaware CIO Jason Clarke explains that the challenge of having done so much high-quality tech work for state agencies early in the COVID-19 pandemic is continuing to meet those expectations with the same staff.
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Bijay Kumar, Rhode Island’s chief information officer, is looking beyond technology needs related to the pandemic. He’s focused on reducing technical debt and ensuring the long-term stability of state IT.
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At the NASCIO Annual Conference in Seattle, state chief information officers explored the challenges they're encountering as they move systems to the cloud and how to navigate them moving forward.
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Now a responsive web app, Texas by Texas will soon be available to download in app stores, featuring a single login to access a variety of government services. And CIO Amanda Crawford says there’s more to come.
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Technology leaders from Connecticut, Minnesota and Vermont shared their approaches to digital service delivery and developing those services “in a way that brings people in.”
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Veteran public chief information officer Bill Kehoe wants to grow and streamline the citizen experience to match what they get in the private sector while also trying to get everyone connected.
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At this week’s NASCIO conference in Seattle, Ohio Chief Information Officer Katrina Flory talked about an unexpected effect of the pandemic on IT staff, and how her state is preparing for future staffing needs.
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