Social Media
Stories related to how government agencies use social media platforms like Twitter and Facebook to engage with residents, as well as the policies that govern social media practices for the public sector. Includes coverage of the impact of social media companies on government.
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Leaders in the chamber said the ban would be the most restrictive in the country, and it comes amid a wider focus nationwide on the mental health impact of social media on the youngest Americans. -
School districts suing social media companies for causing costly and disruptive mental health issues in students are encouraged by state rulings against Meta last week in California and New Mexico.
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Two of America's largest tech companies suffered stunning defeats in court this week, sustaining early jolts in what could prove to be a seismic shift in how social media operates amid new legal risk.
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Social media isn’t valuable to an audience if communications are too broad. Governments should work to understand what different kinds of information constituents might want and target their messaging accordingly.
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In the years since public agencies first went social, the way they operate online has made strides, from mid-2000s YouTube experiments to fully fledged social media programs that drive citizen engagement.
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Creating content that only lasts for 24 hours may seem like a waste of time for government, but Instagram Stories is an increasingly popular platform that can add a new channel for reaching constituents.
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So many government agencies are still using "government speak" on social media and wondering why citizens aren't engaging with them.
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Five up-and-coming social media sites and applications government should keep an eye on.
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