State Government

In the two years since the last Digital States Survey from the Center for Digital Government, leading states have put resident experience at the center of their work while also embracing cutting-edge technologies.

The Maryland Department of Information Technology is partnering with InnovateUS to offer free artificial intelligence training to state employees, joining a growing list of states to do so.

South Dakota CIO Madhu Gottumukkala has a vision of innovation for state IT that involves a strong team implementing improved data governance, cybersecurity and emerging technology for constituents.

State and local government agencies’ efforts to streamline service delivery for residents risk being held back by outdated case management processes. Low-code technology may be the answer.

State officials have plucked Gene Meltser from the private sector to serve as state chief information security officer. The C-suite arrival will leverage his cybersecurity experience to mitigate risk for the government and its constituents.

The nonprofit is expanding its state tax filing tool, which is integrated with the IRS’ current Direct File program, to Maryland and North Carolina in 2025. The move is estimated to reach more than 700,000 residents.

From expanding the role of state CIOs to building federal partnerships, Robinson shares his insights on how NASCIO has shaped the future of public-sector IT over the past two decades.

The eighth annual Government Experience Awards celebrates jurisdictions that have raised the bar in technology to heighten the way they deliver essential services to residents with a focus on ease and efficiency.

The state is poised to disperse nearly $827 million for broadband expansion in some of the state’s most hard-to-reach places. Gov. Jared Polis’ goal is to connect 99 percent of households to high-speed Internet by 2027.

The state chief information security officer of nearly eight years was named one of Government Technology’s Top 25 Doers, Dreamers and Drivers, in part for helping create a collaborative, risk-aware culture.

Its secretary of state said Washington has not yet seen any notable deepfakes used to influence an election. But the northwestern state is preparing for such a scenario, including with exercises on combating bad actors.

Carbon capture, no small matter in North Dakota, is also one of considerable discussion. A new state website that debuted last month is part of a $300,000 marketing and education program on carbon dioxide capture and storage.

An auditing proposal once on hold is moving forward, officials said, and a new contract will enable them to scan ballots cast with text-recognition software. Training and preparations for a post-election audit are underway.

U.S. Senate Majority Leader Charles Schumer may have had New York in mind to host a federal research center when he wrote the CHIPS and Science Act, but Oregon is among the states competing to land the facility.

The New York State Forum has established a new AI-focused workgroup to provide resources and understanding on AI use. It will be led by the state’s Director of Data and AI Governance Gail Galusha.

From housing to homelessness, state officials want to hear from vendors of generative artificial intelligence for ideas on confronting some significant issues. A large language model showcase is set for later this month.

Madhu Gottumukkala, who recently came on board as South Dakota’s chief technology officer, has now been named state CIO and commissioner of the state Bureau of Information and Telecommunications. His first day is Monday.

Outgoing South Dakota CIO Jeff Clines prioritized process improvement and user experience during his four years as technology leader. Now, he will leverage what he learned in his new role as Wyoming CIO.