The CIO's Agenda

IT infrastructure resilience, like modernization and citizen engagement, is an ongoing endeavor for officials in South Dakota, according to state CIO Mark Wixon — and one that intersects much other technology work.

State leaders prioritized AI advancement in 2025; CIO Alberto Gonzalez said it will help support being efficient and improved service delivery for residents. Onboarding staff has been greatly quickened.

In 2025, state IT focused on resilience — including recovery from a significant cybersecurity incident — and technology modernization with the CORE.NV project, setting the stage for continued progress next year.

The need to be connected is driving IT work across the state, from progress on a broadband expansion milestone to an interoperable radio network to collaborating with agencies to support their service delivery.

State leadership has been working on key IT initiatives in 2025, from a digital ID project to a customer experience initiative to bolstering their cybersecurity approach. That work is expected to advance in 2026.

The city’s new request for information invites innovators — from startups to major tech firms — to apply artificial intelligence solutions to city operations, public access and transparency challenges.

Elyse Rosenberg, who transitioned from interim CIO to permanent earlier this year, is leveraging decades of technology experience to shape a strategic vision for accessible, trustworthy digital services.

Jeffrey Weiner has taken the helm of the town’s IT department, overseeing GIS, media and strategic IT initiatives. He arrives from Wakefield Public Schools, where he served as its technology director.

Artificial intelligence pilots, application modernization and stronger cyber defenses are reshaping how residents connect with government, CIO Nathan Hogue said. An AI-powered virtual assistant will debut next week.

From cloud migration and modernizing legacy systems to expanding broadband and piloting AI tools, the state is taking a practical approach to technology strategy. The CIO’s highest priority is moving off mainframe.

State CIO David Edinger on the benefits of a mostly remote workforce, where he's seeing traction with generative AI, and the challenges of creating a unified identity and access management platform.

On a webcast Tuesday co-hosted by the Public Technology Institute, NASCIO Executive Director Doug Robinson called it "unlikely" that the State and Local Cybersecurity Grant Program would be reauthorized.

To lure more young people into government technology work, Piccione changed experience requirements on all vacant IT positions, pointing them toward early career applicants.

Virginia is innovating and building momentum for technology in 2025, from moving to cloud to implementing AI, state CIO Bob Osmond said — aiming to carry that energy into the next gubernatorial administration.

State CIO Madhu Gottumukkala reflects on lessons learned and IT advances focused on better public service, as he prepares to depart for a new cybersecurity role with the federal government.

Ragle brings more than two decades of experience to the role of state CIO, including in leadership roles managing enterprise applications and the state technology budget for the Department of Innovation and Technology.

The focus for South Dakota’s most populous city is improving the user experience for digital government operations. Officials are starting with a closer look at the experience staffers have on the city systems they use.

The Pennsylvania city has met several major milestones in the past year in its journey to improve city services with technology. In the year ahead, officials will continue modernizing systems and processes.