When cybersecurity experts from the public and private sectors gathered this week, AI and critical infrastructure took a back seat to frontline defense in light of recent international headlines.
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From agentic AI help-desk assistants to cybersecurity collaboration and smarter trash routes, Raleigh CIO Mark Wittenburg explains how the city is testing tech before scaling it citywide.
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T.J. Mayotte will step in as the city’s new CIO beginning Monday, bringing private- and public-sector experience from two nearby counties to the role. The incoming tech leader has also worked in security governance.
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The program, designed for water and wastewater systems, builds upon plans released last year by Gov. Kathy Hochul. The move comes amid increasing worries about cyber attacks linked to the ongoing and widening war in Iran.
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The San Diego County Sheriff's Office has deployed a new system with artificial intelligence to answer calls that are not life-threatening emergencies. Those calls previously encountered some delays.
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From The Magazine
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From Pilot to Launch: What will it take to scale AI in government?
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As fears of an AI “bubble” persist, officials and gov tech suppliers are looking to move past pilots and deploy larger, more permanent projects that bring tangible benefits. But getting there is easier said than done.
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Artificial intelligence has been dominant for several years. But where has government taken it? More than a decade after the GT100's debut, companies doing business in the public sector are ready to prove their worth.
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The boom of early Internet in the mid-1990s upended government IT. The rise of artificial intelligence isn't exactly the same, but it isn't completely different. What can we learn from 30 years ago?
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Residents who use the county Sheriff’s Office app can find booking and offender information — and push notifications around weather warnings. A daily bulletin feature will soon be added.
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Negotiations have stalled over a state Senate proposal to repeal a sales tax exemption on data center equipment. Gov. Abigail Spanberger raised the possibility of a data center electricity consumption tax.
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Senate Bill 707 mandates that larger cities and counties provide options for remote participation in public meetings by July 1, among other requirements related to translation and teleconferencing for elected officials.
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A private university in Nebraska will use $2 million from the Fund for the Improvement of Postsecondary Education within the U.S. Department of Education to credential teachers via the online platform BloomBoard.
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AI can streamline how government serves residents, but automating bad processes only accelerates frustration. Here's why fixing policies is the first step to successful AI in customer service.
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Partnerships with Cisco and SHI International Corp. will bring enterprise tools and competition events to students in New Jersey City University's Department of Professional Security Studies.
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By modernizing its 911 system and embracing automation, El Paso is delivering faster, more efficient emergency services with tools like a bot to take non-emergency calls and real-time language translation.
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The veteran executive and former state chief information officer announced that he will “return home to Oregon” after several years as chief technology officer for Colorado.
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A multistate agreement between New York, California, Connecticut and Illuminate Education reinforces growing expectations that technology vendors take stronger measures to protect student information.
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Demonstrating equity, transparency and accountability can guide AI in delivering value, Jaime Wascalus, CIO for Saint Paul, Minn., said Thursday during the second annual GovAI Coalition Summit.
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