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Washington State Modernizes Data, Expands Analytics

Chief Information Officer Bill Kehoe on where Washington is using data effectively, the platform they’re building to grow analytics capabilities, and why we need to modernize data in addition to legacy services.

Washington state CIO Bill Kehoe
Government Technology/David Kidd
LOUISVILLE, Ky. — Public-sector organizations collect a massive amount of data, but figuring out how to harness all of it to drive decision-making, identify trends and improve government services can be a challenge.

“We talk a lot about systems modernization, but we also need to modernize our data,” said Washington CIO Bill Kehoe at the National Association of State Chief Information Officers Annual Conference this week.

Kehoe described areas of Washington government that are already doing this, like health departments that used data to create models on COVID-19 cases and vaccination rates. And in a video from Washington Technology Solutions (WaTech) released in August, Kehoe also pointed to the state’s GIS program and mapping tools that are helping close the digital divide by visualizing where people still lack broadband connections. He wants to take those models and their momentum and grow them across the enterprise so the state can begin to operationalize the wealth of data it holds.



Building a data analytics platform will ultimately help create a customer-centric mindset in state government, Kehoe explained in August.

“Sharing data across the enterprise is essential to connecting government and making it easier for our residents to receive critical services without having to understand our agency structures in the state of Washington,” he said.
Lauren Kinkade is the managing editor for Government Technology magazine. She has a degree in English from the University of California, Berkeley, and more than 15 years’ experience in book and magazine publishing.
Noelle Knell is the executive editor for e.Republic, responsible for setting the overall direction for e.Republic’s editorial platforms, including <i>Government Technology</i>, <i>Governing</i>, <i>Industry Insider, Emergency Management</i> and the Center for Digital Education. She has been with e.Republic since 2011, and has decades of writing, editing and leadership experience. A California native, Noelle has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history.