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Southbridge, Mass., now has a way for citizens to submit crime tips anonymously and receive police notifications by downloading the free "Southbridge PD" app. Officials say crimes in progress still require a call to 911.
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Two-way communication during an emergency event is what public safety officials are advocating for with the so-called CodeRed program.
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Patrol officers will soon be able to issue citations and quickly file them with district courts from their cruisers.
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A simulated social network could help cities understand the dynamic of green technology adoption and make better decisions.
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A document released by the IRS suggests that Americans enjoy "generally no privacy" where online private communication is concerned.
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In Humboldt County, Calif., the workflow management solution has helped enhance the county’s permit application process and allowed citizens to browse permits online.
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As part of his plan for greater energy efficiency across the U.S., President Barack Obama proposed a competitive grant program to help states cut waste.
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Florida Department of State CIO Larry Aultman implements a drastic, six-month shift to the cloud for the state's beleaguered elections system.
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Secretary of State Kate Brown wants to make Oregon the first state to instantly register voters when they apply for a driver's license.
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To inform city decisions about technology outreach to the public, the city of Seattle is asking residents to take an online survey.
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Why not add a visual element to press releases to grab the public's attention? -
The failure rate for technology projects is anywhere from 37 percent to 75 percent -- and here are some of the reasons.
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GovDelivery CEO Scott Burns says cross-promotion, leveraging multiple channels and going (more) mobile can improve alert notifications to constituents.
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In a worldwide evaluation of municipalities, the Intelligent Communities Forum has decided that Columbus, Ohio, is the only American city that ranks.
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The amount of e-waste produced in the United States is astronomical -- here are the numbers.
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Replace fear with something positive, and allow yourself and your agency to become vulnerable.
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The Illinois Lottery is showing that government officials can hold their own with their private-sector counterparts.
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MyLA311 provides mashup of the city's social media updates, locates local attractions and maintains a traditional 311 reporting component.
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U.S. CIO Steven VanRoekel announced a change in approach to meeting the government's goal of saving $2.5 billion by 2015.
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By using video games to engage citizens in improving their communities, governments can tap into a powerful force: fun.
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