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CivicPlus Buys Streamline in Digital Accessibility Play

Streamline’s products include tools that expand digital access for people with disabilities. The new year will bring a new federal accessibility rule for web and mobile communication affecting state and local government.

Close-up of a black keyboard with one red key that says "Accessibility" and has an icon of a person in a wheelchair.
CivicPlus has bought Streamline in a government technology deal touted for its potential impact on digital accessibility as federal deadlines loom.

CivicPlus sells utility bills, recreation and meeting management, automation, public records and other software to local governments.

Streamline supplies special districts — including those dedicated to fire protection, schools, parks and water — with technology for payments, training, compliance, accessibility and other tasks.

Terms were not disclosed.

Among the products sold by Streamline is DocAccess, which takes PDFs and turns them into Title II ADA WCAG 2.1 Level AA accessible documents. The company can also translate those documents into more than 150 languages and provide live visual interpreting tools.

Under federal rules, state and local governments with more than 50,000 people have until April 24, 2026, to comply with those requirements. Smaller public agencies have until April 26, 2027.

“Streamline’s PDF-to-HTML accessibility tool and special district website solution support our vision to be a trusted partner for impact-led government,” said CivicPlus CEO Brian Rempe in a statement. “By bringing Streamline’s technology and the special district and ADA compliance expertise of its team into CivicPlus, we can deepen our commitment to both local governments and special districts.”

Streamline incorporated in 2022.

Streamline will retain its branding for “the foreseeable future,” company CEO Mac Clemmens told Government Technology. The company’s workers will move to CivicPlus and Clemmens will take a leadership role focused on emerging technology.

The deal comes as questions arise about the Trump administration’s willingness to enforce the upcoming accessibility rules. Secretary of State Marco Rubio has ordered the reinstatement of the Times New Roman font for his department’s official documents. It replaces Calibri, a sans serif font that experts say is easier to read for people with vision problems or dyslexia.

Clemmens expressed little worry about the upcoming rules, saying that private citizens can sue for noncompliance, which means it will be easier for the U.S. Department of Justice to enforce the new standards instead of defending against such cases.

The deal comes just more than two years after CivicPlus said it would sell its Monsido online accessibility platform to Acquia. Monsido monitored how well sites work for people with disabilities.

In January, CivicPlus announced its acquisition of Beehive Industries, a software firm that focused on asset management and utility billing.
Thad Rueter writes about the business of government technology. He covered local and state governments for newspapers in the Chicago area and Florida, as well as e-commerce, digital payments and related topics for various publications. He lives in Wisconsin.