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RapidSOS Raises $100M as It Pushes Public Safety AI

The new funding round follows the recent acquisition by the company of a Canada-based emergency communications tech provider. RapidSOS has raised more than $450 million since its launch in 2012.

A police vehicle at night with its light bar illuminated.
RapidSOS is having a $100 million day — the latest example of how ongoing upgrades to public safety technology have attracted major investors.

The self-described “intelligent safety platform” raised the capital in a financing round led by Apax Digital Funds.

RapidSOS says the new round brings its total funding to more than $450 million. That includes a $150 million round that closed in early 2024.

New York-based RapidSOS launched in 2012 and sells emergency detection and response services via connected sensors, cameras and other devices. The company says it has more than 22,000 federal, state, local and other customers.

The company also focuses heavily on artificial intelligence.

Its Harmony offering can combine real-time data and video streams, among other tasks, bringing more efficiency, speed and coordination to emergency responses, according to a company statement.

RapidSOS also continues to expand its reach and network, as seen recently when the company said that it had bought Ontario-based Northern911, a supplier of emergency communications technology.

As is the case with other companies in this particular area of public safety — in some cases, companies that have also recently announced their own big deals — one of the animating ideas driving such activity is building what amounts to an all-in-one platform with multiple inputs and connections, and all of it supported by artificial intelligence.

“RapidSOS will continue to invest in deepening interoperability across the safety network of 911, field responders, connected cameras and devices, and large enterprises — all propelled by Harmony,” is how RapidSOS CEO Michael Martin described it to Government Technology over email.

The new funding will go toward such areas as more research and development around AI, scaling the company’s network and promoting more 911 and field response interoperability.

The company wants to expand more internationally, too, while crafting partnerships within the public safety space. A recent partnership with Hexagon, for instance, focused on commercial fire alerts.

The RapidSOS “combination of scale, data and AI infrastructure lends itself well toward partnerships — whether that is traditional or all the way to acquisitions,” Martin said.
Thad Rueter writes about the business of government technology. He covered local and state governments for newspapers in the Chicago area and Florida, as well as e-commerce, digital payments and related topics for various publications. He lives in Wisconsin.