At the National Association of State Chief Information Officers (NASCIO) 2024 Annual Conference in New Orleans, Gupta, who won official appointment of his job in May, said state lawmakers are making direct appropriations for the state’s technology needs.
As he sees it, that’s a path toward getting away from chargebacks within the next few years.
That matters because the vast majority of states use at least a partial chargeback model to fund public-sector tech needs, according to a NASCIO survey from last year. That model, of course, means billing state agencies for the IT services they use.
More than half the respondents to that survey used a funding model based on state general funds, with agency assessments, federal funds and data sales also comprising tech funding sources.
Gupta is bullish about the change he is promoting.
“It makes us more efficient in our ability to deliver services,” he told Government Technology at the conference. “Once we deliver better services to our client agencies, I believe it will help us deliver better services to state of Illinois residents.”