Civic Innovation
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The myAurora 311 Open Data Portal gives residents a detailed look at the city's non-emergency call traffic, service trends and response, and is part of a broader push to make city operations more transparent. -
Officials will refresh the site to eliminate customer issues including a delayed reflecting of precise balances. Changes to the village payment system are underway, and are in early stages.
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The AI Center for Civic and Social Good will let the public and the San Jose State University community learn about and work with AI technology through programming — at no cost to participants.
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Wisniewski has been in the city's CDO for more than four years. His departure comes as the city looks to restructure the Office of Open Data and Digital Transformation.
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The outgoing chief has accepted the role of vice president of process and execution for Farm Credit Mid-America after leading tech efforts in the city dating back to August 2016.
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One of the wealthiest cities in the world is also struggling to get a handle on homelessness and a lack of accessible toilets. Enter Snapcrap, the app that allows passerbys to report the messes directly to the city.
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The Knight Foundation announced a $1 million investment in a new civic tech initiative focused on connecting residents with technology to expand their economic opportunities.
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Plus, New York City uses its kiosks to showcase historic photos; three world cities form a coalition for digital rights; and a weekly Chicago civic tech meetup evolves into a nonprofit.
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More than 100 communities applied to join Neighborly's inaugural Community Broadband Accelerator, prompting the company to expand the cohort to 35 participants in 18 states.
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The robot moves and can direct visitors to different locations in the courthouse, answer "frequently asked questions," show court dockets and provide information about judges and referees.
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An app that helps low-income defendants make bail is in the works and so is an app that would help track the many obstacles ex-offenders face when released from prison. They sprang from a hackathon in Cleveland.
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Jason Kunesh, the city’s first design director, talks about culture change, priorities for his first year on the job and the importance of striking a balance between startup culture and the needs of government.
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Colorado's new case management system, in the middle of a multi-phase upgrade, is riddled with problems. Its latest reboot left social workers with corrupted data, missing referrals and inaccurate child welfare reports.
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Congestion and medians have increased fire trucks' response times in one part of Springfield, Ill., so high that they're about double the city's average. So the council has turned to technology to help solve the problem.
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One county elections director said he's "desperate" to replace the 14-year-old machines, which are some of the only ones in the nation not to produce a paper trail and which sometimes struggle to record votes accurately.
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Plus, U.S. Supreme Court refuses a Trump administration net neutrality request, Chicago makes Array of Things data accessible via API, civic technologists visualize voting data and STiR extends its application deadline.
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The San Francisco Bay Area Water Emergency Transportation Authority this week unveiled a mobile ticketing solution, giving passengers a simple way to purchase San Francisco Bay Ferry tickets and board using their phones.
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Fort Smith, Ark., Police Department has a $1.8M budget for body cameras, which the police chief says is an "immediate need." A big chunk of the money will come from seized and forfeited property funds.
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The city has made concrete additions to a previously vague plan, such as declaring the need for new cars and a new computer-aided dispatch system. The police department has resorted to pen and paper for routine work.
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Tennesseans voted in record numbers during the midterms, but more would have voted in Memphis if there weren't long lines, glitchy voting machines, voting registration purges, and other difficulties.
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Homeland Security confirms that Russia did not interfere with the midterm elections, and officials wonder if the White House's new cyber policy — which went from defense to offense — is the reason.
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