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Melissa Scott was a veteran of Philadelphia IT before taking the lead as CIO in 2024. Her experience gave her insight into how the city should approach new technologies to best support staff and residents.
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Companies leading efforts to develop tracking apps pledge that participation would be voluntary and include guardrails to protect confidentiality. But the lack of meaningful data privacy rules heightens risks, experts say. -
State officials have confirmed that workers seeking to claim their weekly benefits online or file a new unemployment claim have been unable to do so through a system that has been flooded with users.
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While teachers say that online instruction is often not as effective as traditional classrooms — and many students lack access to Internet or computers — it could still be used in place of snow days.
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Racine, Wisc., has approved most of the city’s Rental Empowerment and Neighborhood Tenant Services initiative, but a malware attack on the city’s computer networks could delay the work.
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Telehealth, used sparingly the past 10 to 15 years, has become a mainstay of everyday medicine. In response to the COVID-19 pandemic, the federal government has eased rules on telehealth and boosted payments for it.
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Three fully electric buses are expected to be operational within the next 18 to 24 months, officials say. The new buses are not meant to replace existing vehicles and they will serve specific routes.
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Despite the release of statewide totals, county totals and some town-by-town breakdowns, it is still difficult to get a complete picture of exactly how many people in New Jersey currently have COVID-19.
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Before the coronavirus outbreak, providers say usage normally peaked in the early evening, when customers tended to return home from work. Now, peak use periods take place on and off each day, and over longer periods.
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Harnessing smartphones, which the Pew Research Center says are used by 81% of adult Americans, could supplement and speed up the traditionally time-consuming contact tracing process.
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The novel coronavirus and resultant stay-at-home orders have ground cities across the U.S. to a halt. But, transit agencies and their industry counterparts are seeing a chance to re-evaluate and plan for a post-virus world.
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With New York state on “PAUSE,” local government IT departments have been in high gear ensuring that local governments are “open” for business and serving their communities.
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The rush to make personal protective equipment like facemasks and face shields using 3-D printers shows that the technology can help circumvent global supply chain disruptions.
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The current pandemic has provided many examples of effective and not-so-effective communications strategies. Here are four pitfalls to avoid, and five proven strategies to keep the public informed and engaged.
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Georgia’s public health office is preparing to launch a new contact tracing program in order to mitigate the spread of the virus. Officials also hope the tool will allow residents to slowly return to their daily lives.
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The small suburb initially told residents that their personal information had not been compromised in the March incident, but hackers' decision to publish the city's data online shows otherwise.
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A data-building initiative by United Way Metropolitan Dallas and Parkland Center for Clinical Innovation allows groups to visualize community vulnerability across 26 clinical and socioeconomic indicators.
