Government Experience
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The state has been trying to revamp a pair of aging IT systems for some time, with one being related to worker's compensation and the other being the state’s financial systems. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The blockchain-based token, believed to be the first from a U.S. public entity, is for individual and institutional use. The executive director of the Wyoming Stable Token Commission is planning what comes next.
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Conducting user research on online experiences can help government build public trust and increase perceptions of transparency.
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Snapchat disclosed that more than 400 government requests seeking user data arrived from November through February.
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Denver is pioneering an innovative website that promises to save taxpayers money while improving the services they get.
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A new report from the Information Technology and Innovation Foundation is critical of those using emotion and personal opinion to drive and affect technology policy.
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In a webinar, the FCC briefs state and local governments on its decisions to vacate state laws and preserve an open Internet.
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Social media can act as a monitoring tool that can help transit agencies improve how their systems run and even increase trust between passengers and agencies.
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The Little Hoover Commission's March 26 hearing focused on transparency, open data and ways to make California a leader in IT service delivery.
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More hospitals are forced under the Affordable Care Act to track patient outcomes, paving the way for digital health tools to expand.
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Some city and county health departments are using social media to get the word out on restaurant inspection results and to encourage establishments to clean up their act.
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The New York City Council is considering legislation that would require vehicles towed because of temporary parking restrictions to be reported online and through 311.
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Open data sites, even 508-compliant ones, aren't necessarily accessible to all.
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All 50 states were ranked in an annual survey for financial transparency by consumer advocacy group U.S. PIRG, with surprises in both the winner and loser categories.
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Chicago's relaunched non-beta website includes a streamlined design and features that weren’t originally available upon beta launch.
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IBM plans to analyze Tweets in real time through cloud technology and its Watson supercomputer, which has been trained to understand Tweets.
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Microsoft executives confirmed in January that the company was developing a new Web browser tailored to the modern Internet.
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For an elected official, it's a challenge to decide when to block ill-mannered commenters and when to just let them have at you.
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Florida Sen. Arthenia Joyner is optimistic that her telemedicine measure will pass after deleting controversial payment rules.
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Co-founder Sarah Leary talks about what's coming for her rapidly growing social media platform that's valued at more than $1 billion.
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