Government Experience
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The first part of a major North Dakota modernization project went live this week. The ND Gateway portal will continue to evolve as the main channel through which businesses can interact with state services. -
The Windy City has committed to maintain in-person access to its CityKey ID card program. However, the use of its online application platform is currently not available as officials reassess their processes.
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The state’s digital ID program, free and voluntary, continues to grow as more airports and bars accept those forms of identification. Other states are expanding their own mobile ID programs.
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In a City Council vote Tuesday, officials approved the nearly $500,000 expansion of the GPS tracking technology for garbage and recycling trucks. The system is similar to the one currently used to track the city’s snow plows and salt trucks.
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In legal matters like eviction appeals, people often defend themselves. But this can be a confusing process for a layperson. A technology lab and court collaboration brings a new tool aimed at making the process more accessible.
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The Delaware Department of Natural Resources and Environmental Control recently relaunched a consolidated online resource to improve recycling efforts across the state. The tool offers a one-stop shop for residents and industry.
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The Office of Arts, Culture and Entrepreneurship has launched a new mural map and smartphone app to bring attention to the work of local art and artists. In recent years, the city has focused on replacing graffiti with murals.
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The newly released app allows users to submit requests in a wide range of categories, including abandoned vehicles, anonymous criminal reports, public records requests, broken streetlights and other services.
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The cyber incident continues to disrupt services like accepting payments and issuing and processing permits. The county says it is looking for fixes and actively investigating the incident with the help of third-party specialists.
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Arizona Business One Stop is designed for people hoping to start businesses along with operators of existing firms. Lessons learned during its creation could help similar all-in-one platforms achieve success.
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Some public-sector agencies are getting good — and very funny — on Twitter. From states and cities to special districts and public safety, here's a nonexhaustive look at a few of our favorites.
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The company has added the ability to automatically store content from agencies and schools posted on the world's sixth-largest social media platform. But due to API restrictions, its capabilities are limited — for now.
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Amid account verification turmoil and warnings of potential outages at Twitter, some agencies say they have no plans to leave, but are alerting users to other social media options and tips for spotting real accounts.
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The company, a popular solution for process digitization among state and local governments, has expanded its capabilities for capturing and processing information written by hand on paper forms.
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The goal is true and lasting business transformation and an underlying opportunity to build your people culture.
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Transit systems in Wisconsin and Colorado are upgrading fare payment systems to app-based and contactless payments, with riders no longer needing to stand at vending machines or search for spare change.
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The California Department of Justice recently launched a new online portal that gives survivors of sexual assault a way to track the status of the DNA evidence kits associated with their cases.
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New York City Office of Technology and Innovation recently released its strategic plan that looks to improve the city’s overall posture in the technology space — starting with an effort to improve technical literacy.
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In the recently released 2022 Invest in What Works State Standard of Excellence analysis, eight leading states were recognized for their work with data and evidence to guide policymaking decisions.
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San Diego County has launched two new efforts to help combat homelessness: the adoption of a policy enabling the use predictive analytics to help those at risk, and an app to help connect people experiencing homelessness with resources.
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At the NASCIO Annual Conference, Missouri CIO Jeff Wann laid out the details of how his team is breaking down data silos and building a seamless way for residents to access all state services.
