Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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On Aug. 7, a ransomware attack, perhaps brought about by phishing, led to the shutdown of multiple systems in Twin Falls County, Idaho. Between 2018 and 2020, governments have seen 246 cases of ransomware.
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Pittsburgh has launched two transportation innovations to make multimodal trips easier to book and navigate, and a program to make a package of transportation options more accessible for low-income workers.
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Ohio has released a new website that gives state residents the chance to weigh in on the drawing of congressional districts. The maps will be redrawn next month by a bipartisan commission.
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A pilot project led by the South Carolina Department of Aging and Palmetto Care Connections aims to teach seniors the digital skills they need to combat social isolation and access telehealth services.
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Plus, Code for America teams with the U.S. Treasury Department on a tax portal, Pittsburgh launches a new public health dashboard with an equity focus, and North Carolina promotes rural broadband work.
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After a successful pilot program using what3words’ location detection tool, the Los Angeles Fire Department has officially adopted the technology to reduce the time required to locate and help callers.
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Florida’s unemployment insurance system had made strides to keep up with the number of jobless claims, but the progress has taken a significant hit now that hackers have stolen data and targeted the system.
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State and local officials are giving residents the ability to map and submit redistricting proposals online, to better gather feedback and provide the sort of transparency that could reduce gerrymandering fears.
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As two cities — Buffalo, N.Y., and Fairfax, Va. — embark on projects to implement augmented reality technology, questions arise on the effects the new tool will have in their communities.
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The FCC just released a new map showing mobile broadband coverage from the nation’s four major providers. The map aims to improve on previous data and is the first test of the criteria from the Broadband DATA Act.
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According to a statement released yesterday, officials in Joplin, Mo., believe the city lost its computer system in early July due to a ransomware attack. A ransom was paid to prevent sensitive data from being released.
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Plus, National Day of Civic Hacking is set for next month; the Department of Commerce is putting $268 million toward connecting minority communities; and New Jersey is helping hearing-challenged individuals get online.
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With the help of multispectral imaging technology, the city of Fairfax, Va., has uncovered hidden meaning in the graffiti left behind in a historical site by Union soldiers during the Civil War.
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Digital licenses and IDs are currently being tested before being rolled out to the public later this year. Once released, users will be able to share their app-based ID with law enforcement and participating retailers.
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A partnership between the federal government and the private sector has led to a new National Weather Service alert system for thunderstorms that could cause severe damage with hail and wind.
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Some Illinois residents on unemployment have lost their checks to account hijackers. One security expert suggests the state should have had multifactor authentication in place years ago.
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Governing bodies in Calhoun County, Ala., are considering whether to upgrade the county's P25 radio system for police, fire and other agencies. A study about options and costs will likely be conducted.
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La Quinta, Calif., in the lush Coachella Valley, has turned to an AI-powered solution that mines real estate transactions and other data to zero in on the homes that are operating as unpermitted vacation rentals.
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