Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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Device owners statewide are encouraged to download an app that warns them about malicious links and apps and vulnerable Wi-Fi connections. User privacy has been a core tenet for the app’s design.
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Amanda Daflos, the chief innovation officer for the city of Los Angeles, has stepped down from her post to accept an executive position at the Bloomberg Center for Public Innovation at Johns Hopkins University.
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Utah Gov. Spencer Cox has named Department of Health Executive Director Rich Saunders as the state's first chief innovation officer. In his new role, Saunders will focus on improving responsiveness to residents.
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Speakers at the Arizona Virtual Digital Government Summit examined how the pandemic tested existing digital infrastructure systems — and how it demonstrated the need for governments to evolve.
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Plus, Baltimore unveils a new data dashboard related to traffic stops; a Tennessee accelerator pushes to boost tech companies in the state; New Mexico seeks to improve Internet access and more.
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Former Ohio agency CIO Jason Sankey brings both public- and private-sector experience to his new role as CIO for the city of Atlanta. The city’s previous CIO, Gary Brantley, stepped down in November 2020.
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The executive branch wants long-term telework options to boost and diversify state employee recruitment and a new all-in-one digital platform to streamline resident services — though funding is a point of debate.
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At the virtual convening of the National Association of State Chief Information Officers this week, sessions looked ahead to improving how states will continue to serve agencies and citizens in a post-pandemic world.
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During the 2021 Code for America Summit earlier this month, experts discussed lessons they have learned using data to guide resource allocation and intervention efforts while combating housing insecurity.
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Washington state officials say jobless claims in May have spiked, and fraudsters are in the mix. The fraud isn't as severe as it was last year, but criminals will adapt to new security measures, experts say.
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Tomorrow, the Butte-Silver Bow Zoning Board will decide whether to locate a battery energy storage facility south of Butte. Many Butte residents oppose the location, saying it would compromise scenery and safety.
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During the pandemic, the Florida Legislature has taken note of many issues with the state's unemployment insurance program, but the lawmakers haven't delivered a comprehensive solution yet.
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Drawing on user survey results, Utah has revamped how its official website presents services in order to reach younger generations. The state plans to offer even more services soon through its “Next Gen Citizen Portal.”
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The company, which offers technology to help local governments set up and run their websites, is using certified partners so that agencies can use different firms for things like implementation and content development.
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Plus, this week Code for America holds its annual summit event, Boston’s Digital Team shares case study giving transparency to its work, a map charts recent American migration data, and more.
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The Partnership for Inclusive Innovation, a public-private partnership focused on spurring innovation, is working to move the needle on the mission to make the state the “technology capital of the East Coast.”
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The pandemic spurred the county to launch a one-stop shop for resident services that’s proving to be a boost to public employees, too, sparing Parks Department staff an hour or more on each events permit application.
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Digital marriage licenses. Zoom ceremonies. Everyday citizens becoming wedding officiants. Utah County, Utah's online marriage license system became a big hit after COVID-19 shut down most offices that issue marriage licenses.
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