Government Experience
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Technology leaders from across the Seattle region have united to create The Exchange Northwest, a regional gathering for civic collaboration and partnership with innovation in mind. -
Local governments have an extra year to meet the designated technical requirements for digital accessibility under the Americans with Disabilities Act — but they face liability risks even today.
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The move comes as the company continues to build a one-stop shop for public-sector agencies. New CEO Thiago Sá Freire, one month into the role, discusses what's happening and what’s coming next.
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The gov tech supplier aims to help officials and others spark more tourism and attract more businesses via the new offering and business segment. The launch stems from a 2024 acquisition made by Granicus.
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Pennsylvania CIO Bry Pardoe describes how she’s working across state agencies to reorient the way IT projects are designed and managed, with the core goal of easing access to government services for residents.
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A single online credential to verify identity could improve security, protect privacy and slash the billions lost to identity fraud. Arizona CIO J.R. Sloan is prioritizing this work as NASCIO president.
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The new WanderNebraska mobile app, a collaboration between the historical society foundation and the state Game and Parks’ Trail Trek program, is intended to transform how people discover the state.
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The state’s new governor had previously called for the state to develop a more efficient permitting system, part of a broad tech push. The state will select up to 10 projects to take part in the pilot.
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Procurement rules and a lack of enthusiasm for cybersecurity training are two significant obstacles they face, technology leaders in city and county government said at the CoMotion Miami conference this week.
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CIO David Edinger describes a major restructuring of IT in Colorado aimed at flattening the organization and getting closer to the agencies it serves.
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The state is working to create a digital licensing system for hunters, anglers and others. But a recent audit points out problems with the system and offers guidance for similar projects in other states.
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Where last year’s federal DOGE activities implemented disruptive cuts designed to shrink the size of government, states and localities are taking a different approach, recasting efficiency as a broader transformation agenda.
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SponsoredBy deploying an AI-powered digital agent, Jackson County, Mo., is reducing call volumes, expanding 24/7 access to information and freeing staff to focus on more complex resident needs.
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The geographically massive state uses AI-backed tech from Snowflake to cut manual processes from state government and better analyze data. A state official explains why that is vital for rural residents.
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Government procurement processes are evolving ahead of the April 24 deadline to comply with the Americans with Disabilities Act, as contract language is updated to integrate accessibility.
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The city recently launched its Kensington Dashboard, which offers a comprehensive picture of the area through data, to inform residents and stakeholders about progress toward resolving its challenges.
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A statewide effort led by the Controller’s Office has connected grant management directly to its enterprise resource planning system, changing how agencies track, process and deliver funding.
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The Center of Excellence in Environmental Forecasting, recently stood up in a joint state-education endeavor, will aggregate information to inform residents on everything from hazards to recreation.
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The upgrades include a new data portal that highlights elections, new business growth and other office functions. The new website meets web content accessibility standards and has improved cybersecurity.
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services.
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A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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