Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The tool was developed by the Public Service Commission’s State Broadband Office and the Department of Public Instruction, which said many students lack access at a time of increased need.
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Data on the availability of text-to-911 is spotty, so it's difficult to get a consistent national picture. However, the numbers that are available show that some states are far more advanced than others.
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An online platform called Aloha Trace is meant to track the spread of coronavirus throughout the state of Hawaii. The online survey focuses on respondent symptoms, location and movement in the community.
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SponsoredTechnology can go a long way toward improving the work DMVs must do in the wake of new federal requirements like Real ID or disruptions like a global pandemic.
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New data from technology companies Cloudflare and ZenCity help to illustrate when, how and to what extent interaction with government online has changed since COVID-19 led to widescale shutdowns across American society.
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City officials can now easily view zoning maps, land use, environmental data, infrastructure, signs, ADA improvements, parcel information, parks and other data layers within the mapping system.
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The Bloomberg Harvard City Leadership Initiative has been digitally convening mayors from around the world for weeks to discuss the ongoing COVID-19 pandemic, governmental response, and localized recovery efforts.
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Like many government meetings, Florida’s Miami-Dade region has gone online for health and safety reasons. The only problem with virtual meetings is that those without access to technology cannot participate.
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The ongoing novel coronavirus crisis has forced a shift away from traditional government service delivery. In Boulder County, the planning and permitting office is offering virtual building inspections for certain projects.
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Rather than trying to track the novel coronavirus online like several other studies, researchers in Missouri are trying to measure topics of concern, subjectivity, social distancing and public sentiment.
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Local governments have an obligation to keep conducting business and engaging the public during the global pandemic, but there can often be more to virtual public meetings than meets the eye.
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The city will be one of 10 organizations using the company's new Watson Assistant for Citizens, to help communicate information about the virus. The service is now live and available for use through the city's website.
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Michigan residents are demanding that the state’s unemployment website be repaired as many are trying to file unemployment benefit claims. The state’s system is currently overwhelmed and officials say they are working to fix the issues.
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Belvedere and Tiburon are launching video and audio streaming capability in light of the novel coronavirus outbreak. Public access to council meetings was unfeasible without an upgrade in technology infrastructure.
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The novel coronavirus has grabbed public attention, distracting from the national count. Census officials are putting extra emphasis on filing online using a desktop computer, laptop, smartphone or tablet.
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Knoxville, Tenn., recently launched a chatbot to address U.S. Census questions, then came the novel coronavirus. The shift that followed helped the city meet constituents where they were — stuck at home.
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The city has launched a number of data-enabled digital applications over the past few weeks as a way of keeping residents up to date about the public health crisis occurring throughout the state.
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In addition to avoiding the cost of settling or litigating lawsuits, providing accessible documents and websites is simply the right thing to do to establish trust and goodwill with the public.
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