Opinion

In the Massachusetts Department of Children and Families' journey to become a mobile agency, they learned five important lessons that human services and other agencies can use.

When it comes to solving a global health-care crisis like Zika, it is no longer plausible that genomic analytics will not play a major role.

By understanding where attacks come from and some preventive steps you can take to minimize an attack, your agency will be better prepared to defend itself and your constituents.

Our annual awards honor leaders helping to ensure that the potential of technology is fully realized in government.

The city's Startup In Residence program is figuring out how to remove the friction associated with RFPs for both government staff and startups.

Donor information is becoming increasingly difficult to find while more money than ever is flowing into state elections.

In order to stay ahead of cyberthreats, agencies need to make a commitment to security and trustworthy systems.

Civic engagement doesn’t happen by default. Technology can help government leaders reach community members.

As government agencies try to use databases to solve serious policy issues such as curbing prescription drug abuse and improving student education, they find themselves fighting political battles rather than technological ones.

Experts contend that millennials, the first generation weaned on the constant back-and-forth of social media technology, are eager for feedback and actively seek symbiotic relationships with mentors.

The Democrats' policy platforms address the fundamental issue of Internet haves and have-nots in the U.S. But research suggests just hooking people up to broadband won't solve the problem.

It would be a pity for public officials and policymakers to revert to DeLorean-style thinking and double down on the familiar at the cost of missing a larger, future-leaning opportunity.

Many governments haven't yet made the leap to the cloud due to security concerns — here are a few reassurances.

Apple says it won't comply with a court order to unlock a terrorism suspect's iPhone for the FBI. Here's the technology at play.

The openness of the Internet gives an advantage to attackers – but what constitutes an act of war in the electronic world?

Data silos can cause inefficiency and ineffectiveness, but creating a strategy that promotes wide-scale analysis over large-scale storage, organizations can truly understand and easily use their data.

Reform of police departments must include a reexamination of why cops and civilians come in contact so frequently in the first place.

The innovative powerhouse of cloud computing, mobile, big data and social media has been deemed by IDC as the "3rd Platform." Here’s a look at each component and the potential it brings for public sector.