Data

Maryland’s Motor Vehicle Administration overhauled its computer-based learner’s permit tests, and passing scores increased within months. Data obtained by Government Technology details the secret to their success.

Watch Duty, a wildfire-tracking app manned by volunteers monitoring fire scanners, provides emergency information to the public. As the app expands, so does debate about fire department scanner traffic encryption.

Where could the digital divide deepen? Government Technology analyzed White House data to pinpoint the areas most impacted by the end of a federal subsidy that saved millions $30-75 a month on their Internet bill.

The Illinois IT Trainee Program, offering full-time paid training and a competitive salary, has snagged the attention of aspiring tech professionals, with thousands of people vying for a handful of positions.

A survey of more than 14,000 people who have used state government services recently reveals where state governments excel in customer service and where they fall short. Overall, websites scored higher than mobile applications in terms of user satisfaction.

UC San Diego's TritonGPT, a suite of AI assistants built in-house for data control and cost savings, is writing job descriptions and helping with grant accounting. It's part of UCSD's strategy for handling the mundane.

Local governments are increasingly using technology such as kiosks, chatbots and online forms to streamline services, but are these tools accessible to everyone? Data reveals critical gaps that may have simple fixes.

Laws requiring age verification for adult content and social media are spreading. That raises a question: How can companies and government reliably verify ages in the absence of centralized state digital ID systems?

“Password” and “12345” were popular .gov email passwords in 2023, reveals a new report from cyber crime analytics company SpyCloud. There’s also been an increase in password reuse among accounts.

Survey data released by NASCIO reveals many state chief privacy officers feel confined by a lack of enforcement influence and dedicated funding. Additionally, fewer CPOs report having an established privacy program than two years ago.

Government Technology wanted to know what a generative AI model thought was the best AI use case for governments in each state — and if those uses were ethical or feasible. Google AI’s Gemini answered in surprising ways.

While millions of Americans have opted to use mobile IDs that can be carried on a phone instead of physical identification in a wallet, many businesses and agencies, including law enforcement, don’t yet accept them. What needs to happen next?

According to a Government Technology analysis of CISA data, only 42 percent of counties have registered .gov domains. Now that the federal government is making it easier than ever to get a .gov domain, will more agencies make the change?

The Open Data Index for Schools, a new data tool programmed by an education nonprofit, offers a buffet of federal data within school attendance boundaries. Here's how local government agencies can use it.

Jeff Cook, a gov tech market expert with Shea & Company, critiques his predictions from last year and offers fresh insights for the year ahead: Expect more deals, more private equity, and more global involvement.

A glimpse into the future of claims handling as Wisconsin works to apply generative AI to a UI chatbot to provide customers with a more responsive experience. Meanwhile, Nevada plans to use a chatbot to help understand equity challenges and increase application accuracy.

From budget priorities and emerging tech to workforce needs and top concerns, here's a by-the-numbers look at the 56 most digital cities in the nation.

All-electric buses are now operating in nearly every state in the nation, according to new data from the federal government. Use this tool to see which agencies are leading the electric bus charge.