Digital Services

Former Ohio CIO Stu Davis on why building a framework for breaking down silos between government agencies optimizes services for all stakeholders — and why it’s kind of like making pizza.

After testing a second body camera vendor's equipment in July, the Vancouver Police Department is tentatively expected to present a finalized contract to the City Council for approval next month.

When Santa Monica CIO Joseph Cevetello started with the city in 2016, many of the services offered to residents happened on paper. Now, the city is moving more of its services online, cutting staff time and expense.

Plus, federal lawmakers introduce multiple pieces of legislation related to boosting the nation's broadband infrastructure, Texas moves forward with its own broadband availability map, and more.

Some residents in the path of the massive Northern California wildfire say they did not receive emergency evacuation alerts from Siskiyou County’s CodeRED system. The fire has killed four people.

A newly released report from the Legislative Analyst's Office highlights deficiencies in the Employment Development Department’s response to the economic fallout caused by the COVID-19 pandemic.

The new system, called Patron Point, will allow the county library system to improve communication with patrons about news and events and is being implemented across all seven branches.

The company, now about nine years old, received more than $100 million just a few years ago, and has been signing large state and local contracts rapidly. Now it's got another $90 million to support its expansion.

Yellow Alert systems are meant to help police track down suspects involved in fatal hit-and-run crashes through tips from the public. They are similar to the Amber Alerts issued for abducted children.

A mobile and desktop app, developed by the Center for Schools and Communities and connected to the state Department of Education's homeless youth program, gives students and families 24/7 access to help and support.

Duncan Public Utilities Authority trustees have approved the funds to patch the city’s current smart meter system, which officials say is obsolete. A replacement system is set to be installed in 18 months.

Police reform advocates speak out against Florida's transparency database, saying it doesn't include citizen complaints and some police officers with controversial histories don't show up at all.

An unemployment system dating back to the 1990s, coupled with procedural failings and a surging jobless rate in the spring and summer of 2020, is behind the latest critical audit of the Oregon Employment Department.

Two recent department website redesigns — the San Diego Police Department and Homelessness Strategies and Solutions Department — were aimed at improving the user experience and access to critical service information.

The Department of Health and Human Resources and the Department of Motor Vehicles were among the state government agencies affected by the system outage. Issues with the mainframe began Tuesday.

The Ashtabula County Recorder's Office recently unveiled a new system that allows residents to submit documents to be recorded digitally, avoiding postage or an in-person trip to Jefferson.

The state is set to receive $110 million in federal funds to expand high-speed Internet access to about 22,000 families and businesses in rural parts of the state. The money comes from the American Rescue Plan.

The project to expand broadband service to all current and future businesses at the Raleigh County Memorial Airport is moving forward. Commissioners approved $22,500 in funds to continue the project earlier this week.