Government Experience

As the newly appointed CSO, Stephanie Hedgepeth will work to connect AI, cloud, and strategy to help steer Mississippi’s modernization efforts. Officials announced the state’s AI Innovation Hub earlier this year.

The executive order directs the Government Operations Agency to work with two state departments in areas including enhancing customer experience. The council, the California Breakthrough Project, had its first meeting in June.

As the Americans with Disabilities Act turns 35 this month, states are conducting surveys to better understand the experiences of people with disabilities as well as the size and makeup of their disability populations.

What began as a family project is now a fledgling business designed to help public-sector agencies get the most from their digital presence. The creator of the tool talks about what’s happening.

A bill signed by the state’s governor on Wednesday calls for the creation of digital driver’s licenses and other forms of identification. The state joins a growing club that has embraced digital IDs.

The state’s most populous county has launched a $30 million, voter-approved investment in child-care workers. Tech plays a central role in the process by enabling equitable cash distribution at scale.

Ken Pfeil is exiting his role as Virginia’s chief data officer after three years in place. During that time, he helped establish the state’s Office of Data Governance and Analytics and launch the Commonwealth Data Trust.

Elyse Rosenberg, a longtime executive, has been named the city’s next chief information officer. Having served as interim CIO for most of the year, she now officially steps in for Jeff Baer, who retired in April.

More than a dozen states have launched some form of a digital identity program. Privacy advocates, however, are sounding the alarm, arguing critical privacy features are being overlooked.

A new analysis by Code for America illustrates artificial intelligence readiness in the public sector across three key areas: leadership and governance, capacity building, and technical infrastructure and capabilities.

Carladenise Edwards, the chief administrative officer for Miami-Dade County, Fla., has taken on the role of interim director of the county’s technology agency, a position held by Margaret Brisbane since 2021.

AI has the ability to impact numerous areas of the public sector, from government to education, tech officials said during the yearly Link Oregon meeting. They are preparing for its possibilities and challenges alike.

The district will be using a new AI-powered tool to gather feedback as part of its AI Public Listening Session later this month. Depending upon the results, officials may scale the technology for broader use.

Value and function are key for the nation’s largest probation department, so far as technology is concerned. Showing solutions can smooth workflows and perform as advertised is essential, the agency’s deputy CIO said.

The city of more than 100,000 is vying for a digital innovation grant for a project involving the use of artificial intelligence to modernize the permitting process. Work would begin in September if it receives the funding.

City officials are building a comprehensive artificial intelligence ecosystem to support economic growth, by incentivizing businesses and enabling experimentation in what they call "the capital of AI."

Ongoing work with Medici Land Governance has yielded a blockchain-enabled tool to aid in property searches and sales. The goal is to ease the transformation of thousands of vacant, abandoned or blighted properties.

Voice, the city's digital survey tool, recently introduced as part of iAccess Life, enables people with mobility issues to share feedback on parking — and gives planners the benefit of their street-level insight.