“Over the past several years, the state CIO role has been elevated from a back-office, operational function to a strategic business leader within state government,” NASCIO Executive Director Doug Robinson said via email.
Technology is “more critical than ever” for delivering services effectively, he said, and public-sector AI adoption has further advanced the role of the CIO in addressing transformation: “These leaders are strategically managing road maps and relationships to help states reach those goals.”
NASCIO released the two-year plan on Tuesday, marking the completion of a review process led by its executive committee. It states NASCIO’s mission to advance “government excellence through trusted collaboration, partnerships, and technology leadership.”
The strategic document has three key goals and objectives: 1) NASCIO excels as the premier community and trusted resource for state CIOs; 2) NASCIO advances state CIOs as key state leaders; and 3) NASCIO is a national leader and advocate for government technology policy. Within each of these focus areas, the plan relays organizational aims.
First, to serve as a trusted resource for CIOs, NASCIO plans to identify and share best practices to help state governments transform business. The organization will promote communities of practice to support state CIOs and digital services, improving information sharing among members, industry and partners. NASCIO will also curate content on technology issues and solutions.
Second, NASCIO will promote and strengthen the role of the state CIO as a strategic business leader and trusted adviser. This objective includes advancing the state CIO’s role in the development of public policy and as a transformative government leader. NASCIO plans to support and communicate best practices for state government in the areas of leadership, innovation and technology. The organization also intends to support transition planning and mentoring efforts for state CIOs — which is a new addition compared to the 2024-2026 strategic plan.
Finally, to serve as a national leader in technology-related public policy, NASCIO plans to strengthen alliances with partners and lead on cross-boundary relationships and solutions, educating both members and stakeholders. The organization will enhance technology’s role in supporting the continuity of state government. NASCIO will advocate for a skilled technology workforce and for state CIOs’ strategic priorities. This year, state CIOs’ top priority is AI — including agentic AI, cybersecurity, and budget management.
Guiding principles for NASCIO as it works to achieve these goals include a nonpartisan approach, a focus on multijurisdictional issues, and promotion of the state CIO as a technology leader who is driving business innovation.
