Government Experience

The new mobile ticketing platform used by the Greater Cleveland Regional Transit Authority is also operational on popular national transportation apps like Uber, Moovit and the Transit app.

During a session at the 2022 Code for America Summit, experts explored how government agencies can do a better job of centering accessibility during procurement processes and how to overcome obstacles.

The deal — taking place at a busy time for M&A in gov tech — comes as more agencies are turning to virtual and digital tools for public meetings and archiving. Rock Solid announced the acquisition amid a rebranding.

The California Department of Public Health recently developed a chatbot to help answer questions and combat misinformation related to COVID-19 vaccinations. What’s more is that the resource was designed with equity in mind.

The acquisition, financed by the private equity firm that owns CivicPlus, will add three pieces of software revolving around compliance in the government interaction space to a rapidly diversifying technology portfolio.

Four states have committed to partner with Code for America’s recently launched Safety Net Innovation Lab in the first of three cohorts to help transform how such services are delivered to the public.

The newly introduced smartphone app will allow residents to share tips about crimes in the area. The release is part of a partnership between the Rockingham Police Department and other regional law enforcement groups.

During a virtual summit this week, California technology leaders discussed how they think about the process of innovating digital services in state government — from concept modeling and gathering support to execution.

In creating or improving digital assets like websites, government entities often talk about the importance of “user-centered design.” But what does that really mean, and what does it look like in action?

Election officials in Clackamas County, Ore., didn't notice a printing issue with the barcodes on election ballots that were sent to some voters. The county has a history of election ballot errors.

Gov. Mark Gordon's administration launched a new dashboard with digital tools to support businesses, job seekers and educators in the state with resources about new emerging workforce opportunities.

Ashley Laymon leads Maryland’s portfolio office, an organization she describes as a business relationship management team, bridging the gap between central IT and state agencies working on technology projects.

Cities are looking to ensure privacy is considered when weighing surveillance technology procurements and data handling procedures. Oakland, Calif., introduced a privacy advisory commission, but it’s not the only model at play.

Following an announcement from Twitter that the long awaited “edit” feature is currently in the testing process, and news about Elon Musk taking on ownership, what do government social media managers need to know?

According to a release from the state’s law enforcement agency, Alabama residents will have to wait until next week to visit their local driver’s license offices as they upgrade the computer system.

The Nebraska State Unit on Aging has partnered with GetSetUp.io, a virtual learning platform, to bolster digital skills and a wide range of other life skills among older adults across the state.

As of today, Osmond joins Virginia’s Information Technologies Agency, officially replacing former CIO Phil Wittmer, who resigned from the position in late February. CISO Michael Watson had been serving as acting CIO.

NASCIO's first study focused on diversity and inclusion in state IT — building on the findings of previous workforce-related studies — includes recommendations for states to launch diversity and inclusion efforts.