Government Experience

The local government will migrate to Civic Plus next year, after county commissioners voted to spend more than $20,000 to do so. The county’s existing offering was bought out and officials decided to look elsewhere, querying other counties to learn what they used.

CIO Craig Orgeron on plans to upgrade the state’s digital services with automation and AI, improve its cybersecurity posture and recruit new talent.

The work of state-level CISOs is expanding to help serve the cyber needs of small municipalities and vulnerable groups, a NASCIO report affirms. Whole-of-state cybersecurity and grants are helping drive the endeavor.

The new three-year technology road map will serve state government as a whole. It builds on the work of a previous plan, Vision 2023, said state CIO Liana Bailey-Crimmins, director of the California Department of Technology.

The state announced its multiyear Colorado Digital Government Strategic Plan in 2022. Leaders continue bringing it to life, engaging residents and focusing on three key initiatives to offer a simple, secure, fast experience.

Honolulu's new CIO and director of the Department of Information Technology will officially step in, in January. However, the transition is expected to get underway next month, affording an interval of collaboration.

State and local transportation leaders discussed ideas intended to coax motorists away from driving alone at the CoMotion LA conference. The 2028 Summer Olympic Games in Los Angeles are looming as tech and policy options develop.

Small technology companies focused on specific sectors or niche markets have more to offer than meets the eye. They can help solve problems that might be too narrow for big tech to take on.

Author Fern Tiger discusses how genuinely connecting with communities before launching projects can drive progress by ensuring feedback is more than surface-level. Tailoring engagement can shape more accurate policies.

City and county officials discussed partnering with community organizations and technologists from Google.org on digital tools to resolve neighborhood issues, during a “Demo Day” webinar hosted by The Opportunity Project for Cities.

Experts at a Congressional Internet Caucus Academy briefing this week explored the role artificial intelligence played in the 2024 election, and the ways policy helped to reduce its negative impacts.

A new state online portal, the Virginia Veterans Network connects veterans, military service members and their families with everything from health care to legal and employment support. The site provides links to hundreds of organizations.

State CIO Matthew McCarville said he believes the state’s information technology reorganization and modernization efforts have laid the foundation for innovation, capacity building and cost savings.

The Gates Foundation’s Allan Golston outlines a vision for equitable opportunities and the future of the American dream. As the transformative power of generative AI becomes clear, equitable access to education and jobs remains crucial.

Winning cities in the 2024 Digital Cities Survey are not only modernizing their IT infrastructure — they're investing in digital equity programs, upgrading resident-facing services and prioritizing data security.

The Virginia Information Technologies Agency is spearheading work to improve the accessibility and usability of state sites. It is providing oversight, tools and resources to other agencies to update their online presence.

Transportation systems around the country will be fare-free on Election Day, removing a potential barrier to voting. One company has also done a vehicle wrap to encourage the more tech-savvy to register.

A new language translation solution in Athens-Clarke County, Ga., aims to expand voter access and turnout by residents with limited English proficiency. Ensuring everyone can participate is vital, the county elections director said.