GovTech Biz

Chris Hein, Google’s director of customer engineering for public sector/SLED, reveals how AI is transforming government services and improving citizen experiences — and how they should think about AI success.

Customers of Midwest Public Safety will now have access to products from Veritone. The public safety tech supplier sells digital evidence management and other tools powered by AI and used by some 3,500 clients.

As emergency dispatch centers transition to the mobile age, massive venture capital firm Andreessen Horowitz is betting that Prepared can help lead the public safety pack. The company’s CEO talks more about his new funding round.

Pasco County, near Tampa Bay, has deployed CentralSquare software to help public works better fix damage from natural disasters and cyber attacks. It’s the latest example of using gov tech for disaster management.

The group, which includes executives from the automotive industry, wants to replace paper-based processes at DMVs with digital tools. Its new advisory board promises to up that push in the coming months.

The funding will go toward geographic expansion and development of artificial intelligence-based tools. The investment is just the latest in the community engagement space, a hot area of government technology.

The Riverside Co.’s acquisition reflects a belief these types of software will continue a growth spurt, fueled in part by governments adopting better tools. Cloudpermit says it has worked with more than 850 agencies.

National Association of Counties Chief Information Officer Rita Reynolds discusses the organization's comprehensive toolkit for local governance and implementation of artificial intelligence.

A tech startup is leveraging AI to empower tribal nations in navigating the complex landscape of grant funding. Their solution is tailored to address these communities’ unique challenges and data sovereignty concerns.

At the State of GovTech conference, vendors, public officials and others discussed the industry's future, and what startups need for success. AI was a big topic, with public agency cooperation becoming more of a factor.

The two government technology companies are working together to help agencies adopt a new way of budgeting, and to make the process more transparent for both public servants and their constituents.

The software giant has launched an effort to create a library of AI tools tailored to specific industries, including government, where the first release aims to help administer benefits programs and other tasks.

The deal, according to Granicus, will result in more data-driven and holistic views of communities for public officials. Simpleview sells CRM, CMS and digital marketing services for some 1,000 global destinations.

NEOGOV, the HR, payroll and onboarding tech provider, wants to make it easier and more efficient for law enforcement to vet job candidates — and it’s hit the market with a new product launch to do so.

The nonprofit's new edition of its accelerator program will include 16 startups, and will be run in partnership with the National League of Cities and the GovAI Coalition. Its mission: to help implement and scale AI at the local level.

CivStart, a nonprofit accelerator, has named the nine startups that made it through a two-year program designed to boost the marketplace profile of those companies, and give executives vital expertise. A new program focused on AI will launch soon.

The Jefferson County Communications Center in Colorado has adopted a new platform to improve emergency operations. The new system uses artificial intelligence to improve efficiency.

Emergency dispatch workers face a flood of calls that don’t require immediate assistance, or don’t even seem serious. Versaterm’s newest product aims to reduce that problem — and the stress on call takers — via software and AI.