State Government

Social media companies have doubled down on last year’s lobbying efforts to fend off a bill that would have held social media companies liable for addicting children to their content. This year, a new iteration has their attention.

Consolidating HR and financial processes on central platforms is a major undertaking in states where legacy systems have been in place for up to 40 years. We check in with three states on their efforts.

State CIO Angelo “Tony” Riddick has announced his forthcoming resignation from the role after serving more than two years with the state. He will step down at the end of the month.

Tens of millions of Americans rely on Medicaid for health care, and to give them quality, consistent care and qualify for federal reimbursement, many states are adopting a modular approach to MMIS.

A new Connecticut bill in the General Law Committee would establish an Office of Artificial Intelligence and create a task force to study the emerging technology and develop an AI bill of rights.

The Center for Digital Government convened government and industry to offer advice on buying cloud services. An updated cloud procurement guide reflects changes in the cloud landscape, particularly around data and risk management.

Secure government requires a cyber-aware workforce. Doing it well means helping employees stay safe even outside of work, motivating them around the importance of security and fostering a culture where they feel safe reporting incidents.

With the pressure of the pandemic finally easing, state officials are working to upgrade the technology underpinning outdated unemployment offices and prevent fraudulent claims.

State financial systems that are user-friendly and save money are going to get good reviews from taxpayers. In Idaho, New Hampshire and Wisconsin, revenue agencies have worked to update systems on time and under budget.

State and local election officials across the country have begun pursuing strategies to combat election lies and online misinformation ahead of the 2024 presidential election.

A new proposal put forward by the state’s Department of Transportation takes aim at reducing pollution by promoting use of electric vehicles and encouraging transit and non-motorized ways of getting around.

The Department of Motor Vehicles may be the most common way residents interact with state government, but digitizing those systems for a modern constituency is no small feat. Three states share their progress.

Plus, the Net Inclusion 2023 event brought together digital equity stakeholders; the final awards were announced for the Connecting Minority Communities Pilot Program; and Missouri launched a survey to guide broadband efforts.

Election reform advocates and Democratic lawmakers are mounting pressure in the Legislature to use federal Help America Vote Act funds for cities and towns to replace aging ballot-counting machines.

In our look at upgrades to legacy systems in state government, no matter where agencies are on the journey, customer experience is playing a big role in the way new platforms are designed.

A recent study found that formality in government communications increases engagement, but does this idea contradict the best practice of using plain language to make government more accessible?

Secretary of State Cisco Aguilar is asking state lawmakers for approximately $30 million to help aid in establishing a statewide voter registration database that would modernize the way elections are administered.

The state of Indiana is working to improve its workforce through a collaborative effort that spans across the public, nonprofit, private and education sectors to meet evolving workforce needs.