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A recent AI listening session in Washington, D.C., revealed a common trend in public sentiment around AI: The technology should be used to ease the experience of accessing digital government services.
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We spoke to technology leaders to understand whether they prefer to partner with small or large tech providers to support their IT work.
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Washington, D.C., CTO Stephen Miller describes a large-scale modernization project that aims to reorient government services so residents can quickly get what they need no matter how they got there.
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Stephen Miller, who has served as Washington, D.C.'s acting chief technology officer since June, has been confirmed as permanent CTO. He has been with the city nearly two decades, including more than six years in the C-suite.