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Vermont is revamping legacy IT systems, some of which are 50 years old, while also exploring uses for new technologies, including artificial intelligence.
At the NASCIO Annual Conference in Minneapolis, Vermont CIO Denise Reilly-Hughes explained how putting users at the center of tech projects results in better outcomes for both residents and state employees.
Vermont Gov. Phil Scott announced the appointment of Denise Reilly-Hughes as secretary of the Agency of Digital Services; she will take the role former CIO Shawn Nailor held prior to retiring in June.
Backers think geothermal could power as much as 20% of the U.S. grid. A handful of states approved laws this year and others are considering measures that would provide money and regulations to help the industry.
Most Vermont state websites and some online services went down for 11 hours this week after a cable serving a third-party data center was cut. A similar incident happened in April.  
Agency of Digital Services Deputy Secretary Denise Reilly-Hughes will become interim CIO in July. She’ll focus on keeping momentum toward current goals and fostering stability after several leadership changes.
Shawn Nailor, CIO and secretary of the Vermont Agency of Digital Services, is retiring at the end of June. The agency's deputy secretary, Denise Reilly-Hughes, will step up as a temporary replacement.
A recent audit of six IT projects within the past two years found many were over budget or delayed. The state’s CIO, Shawn Nailor, acknowledged the findings, tempering them with the progress his relatively young agency has made in recent years.
Plus, Ohio launches a workforce program to support broadband deployment, New York aims to improve digital literacy for older adults, and more.
CIO Shawn Nailor outlines the new cross-agency cyber council Vermont hopes to establish this year that would support critical infrastructure like hospitals and utilities in the event of a cyber attack.