Capellán enters office at a time when the state has been looking to make digital services more user-friendly and convenient for residents. To further these goals, Pennsylvania launched a new digital services office last April, the Commonwealth Office of Digital Experience (CODE PA).
Secretary of Administration Neil Weaver said Capellán’s extensive experience in private-sector IT prepares her well to support these goals.
“Amaya is a proven leader with an impressive track record of digital transformation throughout her career,” Weaver said in a press release statement. “Her breadth of experience delivering results in the private sector will help us advance the Shapiro administration’s priorities for digital transformation and customer service, and further solidify Pennsylvania’s place as a leader among states in information technology.”
Capellán will lead efforts to improve online services and user experience. Additionally, she’ll be responsible for policies and standards over the use, management and “transformation” of IT resources, per the release. She’ll also oversee large, enterprisewide efforts, including those related to cybersecurity, data management and accessibility services.
Capellán comes to Pennsylvania government from Comcast, where she was vice president of product management for its technology, product and experience unit. During her time there, she oversaw the launch of the Xfinity app, designed to bring together what had been six separate apps into a single platform. Capellán’s prior roles at Comcast saw her involved with launching wireless service Xfinity Mobile and with the planning, piloting and initial launch of Comcast Business Mobile.
Her resume includes a variety of private-sector experiences, such as working at venture-backed business-to-business (B2B) sales startup PeopleLinx; the technology and communications practice of consulting company Booz & Company; ad agency FCB Global; and an e-learning startup in Spain.
“I am honored for this opportunity to serve in the Shapiro administration,” Capellán said in a statement. “I look forward to collaborating across our customer agencies, the governor’s office, CODE PA and the tech community to transform the technology systems that support the commonwealth’s operations and deliver exceptional digital services for the people of Pennsylvania.”
