Workforce & People
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Heidi Norman, who has served as permanent CIO of Pittsburgh since 2022, and in other roles with the city since 2017, has departed at the request of the city’s incoming mayoral administration. -
Rex Menold is Michigan's new chief security officer for the state, which has recently seen several IT leadership changes and is seeking its next chief technology officer.
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EY, the global accounting and consulting firm, wants to provide “peer learning” and other educational services to public agency tech leaders. They face a potentially turbulent new year, given upcoming elections.
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Right now, governments are navigating decades-old systems through an unprecedented crisis of demand. To help, IBM has started a three-pronged project to assist them in keeping COBOL-based systems up to speed.
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The U.S. Digital Response is a volunteer effort made of some 3,500 technology experts. Their mission is to help all levels of government meet increased service demands during the COVID-19 crisis.
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As Kalamazoo and other local governments across the state push to hold meetings online instead of traditional in-person meetings, they’ve also learned of the dark side of Zoom meetings as “Zoombombers” have dropped in.
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The unprecedented coronavirus crisis is increasing the needs for county services just as the economic factors severely reduce incoming revenues. Officials believe the road to recovery will be a long one.
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Ann Arbor’s sustainability office will be holding a virtual question-and-answer session to discuss the $2 billion carbon-neutrality plan. The public is invited to submit their questions and participate.
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After passing a law last year to reorganize its IT agency, the state is looking to do it again. Legislation introduced earlier this year would shift responsibilities for IT leaders, refocusing their mission on modernization.
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Like most government jurisdictions, New Jersey runs a lot of old technology. Like the rest of the country, it is dealing with a huge surge in claims for unemployment insurance. So the governor is asking for help.
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Michigan residents are demanding that the state’s unemployment website be repaired as many are trying to file unemployment benefit claims. The state’s system is currently overwhelmed and officials say they are working to fix the issues.
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The Texas Workforce Commission launched an online, automated virtual assistant to help manage the surge in unemployment benefit claims. The chatbot has helped streamline the process, though the demand remains unprecedented.
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Security chiefs spend a lot of time thinking about how to fend off attacks that come from outside their own systems, but threats from inside organizations can be just as devastating if the right measures aren’t in place.
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Public-sector agencies are often tasked to “do more with less,” but challenges faced by today's gov tech leaders are more manageable when tackled with support from peers at all levels of government.
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Ohio Chief Information Officer Ervan Rodgers explains his approach to infrastructure consolidation, how to make a smart transition to cloud-based services and how the Innovate Ohio program will bolster citizen services.
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This year’s class of Government Technology’s Top 25 Doers, Dreamers and Drivers is an impressive group of IT leaders working in and alongside government to improve how the public sector works.
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For the past decade, my physical office has been split between Austin, Texas, and an airplane flying above the U.S. My public-sector background taught me a lot about remote and distributed work. Here are my top strategies.
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We asked technology leaders at state and local governments across the country what they're using to enable public servants to work without coming into an office. Here's what nine of them said.
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GovTech’s Top 25 Doers, Dreamers and Drivers for 2020 comprise an impressive cohort of tech leaders from the public and private sectors whose work makes government better. Here’s a glimpse at their accomplishments.
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Commissioners agreed to hire an information technology director rather than running a network assessment. That decision complements the replacement of a series of switches within the network.
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The city of Chicago will be denying all Freedom of Information Act requests submitted by the public, citing a shortage of staff since the coronavirus outbreak. This change will block transparency of local government.
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